Project Manager
CurrentProject Manager (2016 - Present)Leading company IT business strategy to improve online store performance, SEO, landing page acquisition rates, and loyalty while decreasing long-term costs through migration and update planning. Analyst for development of marketing, brand awareness growth, social media, and merchandising strategy.Ecommerce Software Project Manager (2014 - 2016)Led a global team of creative and technical staff towards the successful upgrade and migration of theweb storefronts. Created and reviewed project scope, milestone plans, and resources (people, time, software, hardware, 3rd party services) required for project completion.Business System Analyst (2012-2014) Solved logistic inefficiencies through leveraging existing IT technologies and development of new systems and connecting to 3rd party APIs, reducing labor costs by 20% and task specific efficiency by up to 90%. Spearheaded the adoption of internal collaboration systems, both on-site and SASS, to improve global coordination between departments.Introduced company to Chinese manufacturing partners, and acquired artist IP licenses for merchandise production and global distribution.Customer Service Associate (2011-2012)Assisted with customer issues, product support and website product copy writing.
