Henry Wu is a Director of Product Design at Klaviyo. He possess expertise in advertising, social media, graphic design, user experience, management and 8 more skills. Colleagues describe him as "Henry's enthusiasm and extreme passion for great UX/UI design is something I discovered in my very first interaction with him. Henry was thrown into the deep end on a complete redesign of our quoting and purchasing customer experience the moment he joined the company. Despite constant pressure and some pretty tight deadlines - he never missed. Henry is a deep thinker and problem solver who questions the status quo. He's more than willing to explore multiple approaches, yet he'll also defend his own ideas - all to make sure the best solution is delivered. Speaking from a product manager's perspective, he's a fantastic partner. I learned so much from him about interpreting user interviews, assessing user problems, and focusing on the right opportunities. It'd be my pleasure to work with Henry again, he's an incredibly talented designer.", "When I reflect back on the time I worked with Henry, it's hard to start articulating what exactly made Henry one of the best, or if I'm being honest, the best designer that I've had the opportunity to work with. Henry joined my team in 2018 when we were struggling to find a voice and effectively do our jobs, let alone build remarkable and delightful products that make a difference. Henry took his expertise, candor, willingness to give and receive feedback, and work ethic and impacted me profoundly both professionally and personally. Together, we were able to take a highly technical, painful and at many times frustrating legacy product and transform it into a user-friendly, reliable part of HubSpot's platform. Just some stats on what we were able to accomplish -- in 6 months, we were able to decrease support volume over 50% for a suite of integrations with over 150k daily active users. Grit, empathy, kindness, compassion, an otherworldly ability to GSD and produce, and a kickass sense of humor are all the things that come to mind when I think of Henry, and I'm so proud of what he's accomplished and what we were able to accomplish together.", and "If I had to choose one word to describe Henry: Thoughtful. Everything he does, he does with intention. He has always been a nurturer of others, from when I first joined HubSpot (> 4 years ago) and he onboarded me to now as a design lead developing and growing members of the team. He raises up those around him, and always has his hand up to help. He's also an adamant advocate for the customer, and pushes stakeholders to focus on user needs. When we worked directly with each other, he was designing a tool for HubSpot sales reps to build quotes. Now he applies that same expertise but more broadly as a design lead in Sales Hub. He's become an expert in the space, and shares that invaluable insight with those around him. I'm quite thankful to have worked with Henry and learn from him. I've taken many a note from his extreme level-headedness and how to deal with tricky situations. Whether it be a changing product direction, a dissenting opinion, a design critique, Henry always remains calm and collected. He unpacks a situation and understands it from every angle, able to swiftly make compromises as needed and push the product forward. As a result, his work has stood the test of time. Henry's a true embodiment of HubSpot's core values, and I'm delighted to call him a friend and coworker."