Manash Paul Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

- Manage logistics operations across the entire East and South regions, focusing on hyper local business, warehouse management, and cold chain logistics for key clients such as Zomato, Zepto, and ITC.- Managing the implementation and process setup for new DCs nationwide.- Support in managing a pan-India team of over 200 employees, ensuring seamless coordination and effective resource management.- Maintain relationships with high-profile clients, ensuring their logistics requirements are met with precision and efficiency.- Optimize transportation, warehousing, and distribution systems to improve operational efficiency, minimize costs, and strengthen first-mile and last-mile delivery solutions.- Monitor and improve delivery times, order accuracy, and overall customer satisfaction.- Collaborate with senior leadership to align regional operations with company objectives and support overall growth strategies.- Ensure adherence to safety standards, legal compliance, and internal policies throughout logistics operations.- Manage daily operations across multiple cold storage facilities, ensuring the efficient handling and storage of temperature-sensitive products.- Develop and manage operational budgets, focusing on cost reduction while maintaining high service standards.- Collaborate with logistics and distribution teams to optimize routes, reduce lead times, and ensure on-time deliveries.- Engage with key clients to understand their storage needs and provide tailored solutions to ensure satisfaction and retention.- Implement best practices to improve operational efficiency, reduce wastage, and enhance cold chain reliability.- Utilize data-driven approaches to track performance metrics, identify areas of improvement, and forecast future needs.- Managed and streamlined the air cargo operations for pan-India.

Kolkata, West Bengal, India

- Led the company’s growth and strategic direction.- Helped other businesses grow by focusing on operations, sales, and marketing.- Managed key clients like Adonmo, RP Builders, Etc.- Oversaw day-to-day operations across HR, payroll, marketing, and digital product development.- Directed financial planning, budgeting, and profitability initiatives.- Supervised a team of 30 to ensure high performance and goal achievement.- Ensured compliance with legal and regulatory requirements.- Enhanced the company’s brand visibility and market position.

Assam, India

- Oversee daily operations of the hub, ensuring timely sorting and dispatch of shipments.- Maximize the Hub's revenue through careful cost control.- Manage a team of staff, coordinating workflow to maximize efficiency in handling and distribution of packages.- Monitor inbound and outbound shipments to ensure timely and accurate deliveries.- Implement process improvements to optimize hub operations and minimize delays in delivery schedules.- Maintain inventory of packages, ensuring proper tracking and storage of items within the hub.- Handle customer escalations, addressing delivery issues and resolving complaints.- Manage relationships with delivery partners and ensure smooth coordination between teams.- Train and onboard new team members to ensure efficient hub operations.

Assam, India

- Process and submit medical claims to insurance companies, ensuring timely reimbursement.- Verify patient insurance coverage and obtain pre-authorizations for services and procedures.- Review and correct billing errors to ensure accurate coding and claim submission.- Collaborate with healthcare providers to gather necessary information for claims processing.- Investigate and resolve denied claims, ensuring accurate payment by insurance companies.- Prepare and send invoices to patients, addressing billing inquiries and concerns.- Track outstanding payments and follow up with insurance companies and patients for timely collections.- Maintain detailed records of all billing and payment activities.- Work closely with internal teams to streamline the billing process and resolve claim issues.