Deputy Program Manager
CurrentCoordinated the onboarding of 75+ new employees in a 6-month period by streamlining HR processes and scheduling ID badge appointments with the federal government, resulting in a 38% reduction in onboarding time.Created comprehensive employee onboarding program for local employees, resulting in an increase of employee satisfaction and retention scores by 25% within the first year.Utilized innovative strategies to improve communication between new hires and HR representatives during onboarding, leading to a decrease of errors and omissions during HR processing by 20%.Streamlined monthly status report deliverable process by coordinating with contractors and implementing a standardized reporting template, reducing processing time from two weeks to two days.Created an employee paid time off and sick leave tracking spreadsheet, reducing notification time from contracting company to government customer by over 85%.Successfully assumed the responsibilities of Program Manager on multiple occasions, seamlessly stepping into the role during their absence, and consistently ensured uninterrupted project progress and maintained high levels of customer satisfaction, attaining a 100% project completion rate and receiving positive client feedback.Implemented effective candidate interview strategies resulting in a 25% reduction in turnover rate, ensuring a more stable and productive workforce.Transformed the benefits enrollment process, achieving 100% on-time enrollment and successful reaffirmation of benefits for all employees during the open enrollment period.Effectively communicated with internal company departments such as Finance and HR to facilitate project needs on a regular basis, resulting in increased employee morale and increased resources to supervised projects.
