Lead Field Supervisor| Quality Assurance Specialist |Tech Enthusiast with over 10+ years of Biotech / Pharma, Quality control, client management, and leadership experience in a highly-regulated environment.My name is Michael Helm. Bringing deep expertise across business operations, Machining Technology, quality assurance, among other core business verticals, I pride myself as a result-driven professional with demonstrated excellence in directing and overseeing change. I offer a strong tech and management background which has proven to increase the success and viability of every organization I have worked with. Accustomed to working in complex, project-based, controlled environments, I also have diverse skill sets that focus on building and sustaining relationships, incomparable organization, and demonstrated excellence in drafting quality standards, advising management on ways to improve operations, and evaluating employee performance.Key to success: I’ve turned my care for others into caring for the work of our clients. I always look at things through the eye of the customer, and I’m happy to help achieve 100% client satisfaction. I love promoting quality awareness, and I am at my best when operating in ISO environments - I know the procedures, methods, documentation practices, and standards for working in ISO environments. Always Glad to be of service!Professional Focal Point: Process Verification |Downtime Reduction |CNC Troubleshooting | Production Paperwork | Orthographic Designs | Preventive Maintenance | Customer Relationship |Effectiveness Evaluation | Staff Coaching and Training |Quality Assurance Assessment |Team Leadership | Machine TechniquesI believe If leaders disregard the importance of connecting with employees, they lose the benefit of a dedicated, long-term team. And one can emphasize the actions that one would like to see the employee do more often, and everybody benefits when people experience clear direction.Interested in opening myself up to new and progressive opportunities, I welcome new connections and accept invitations to provide my resume and references. Please feel free to contact me to learn more.