Anthony Helmbolt

Anthony Helmbolt Email and Phone Number

IT Support Technician @ AMS Technology
Kirkland, WA, US
Anthony Helmbolt's Location
Greater Seattle Area, United States
Anthony Helmbolt's Contact Details

Anthony Helmbolt personal email

n/a
About Anthony Helmbolt

Motivated, meticulous, outgoing, and more than willing to take the lead when needed. Very knowledgeable and proficient with Active Directory at the customer level as well as at the server level. Several years experience with customer service, giving way to a wide range of IT skills and knowledge. Willing to ask questions as well as answer them, always seeking an answer and willing to learn.

Anthony Helmbolt's Current Company Details
AMS Technology

Ams Technology

View
IT Support Technician
Kirkland, WA, US
Website:
pse.com
Employees:
2440
Anthony Helmbolt Work Experience Details
  • Ams Technology
    It Support Technician
    Ams Technology
    Kirkland, Wa, Us
  • Puget Sound Energy
    Service Desk Analyst
    Puget Sound Energy Jul 2023 - Present
  • Lakefield Veterinary Group
    It Support Specialist
    Lakefield Veterinary Group Jan 2023 - May 2023
  • Rei
    It Asset Analyst
    Rei Mar 2022 - Dec 2022
  • Evergreenhealth
    Desktop Support Analyst
    Evergreenhealth Nov 2020 - Apr 2021
    Kirkland, Washington, United States
  • Evergreenhealth
    Overnight It Operations
    Evergreenhealth May 2020 - Nov 2020
  • Wilbur-Ellis
    Tier Ii Analyst
    Wilbur-Ellis Sep 2019 - Oct 2019
  • Neighborcare Health
    It Technical Analyst
    Neighborcare Health Jun 2018 - Aug 2019
    Seattle, Wa
    Served as first touch resolution for clinical staff for issues from password resets to print server troubleshooting to troubleshooting electronic health record databases. Maintained the inventory of mobile phones and thin client PC systems, interfacing with Verizon business and a local store contact as needed. Managed all new hire account creation in systems including Active Directory, NextGen, and Washington State’s Immunization Information System.
  • Red Knight Solutions
    Field Repair Technician
    Red Knight Solutions Mar 2018 - May 2018
    Performed a variety of hardware-focused, break-fix services and solutions on various Dell computer models. Required the exercise of moderately complex analytical skills and to make decisions based on good troubleshooting ability and time management. Traveled to office or home location and performed a part replacement and ran diagnostics or self-tested to verify issue resolution.
  • Rl Canning
    Desktop Support Technician
    Rl Canning Sep 2017 - Jan 2018
    Renton, Washington
    Site point of contact for all things IT, responsible for 200 employees including aerospace electronic assemblers and other office workers. Provided remote support as well through work orders created in Remedy ticketing system, then cleared Remedy queue for a successful transfer to ServiceNow. Contract responsibilities managed in Salesforce and MS Office suite.
  • Savers | Value Village
    Service Desk Analyst
    Savers | Value Village Mar 2017 - Sep 2017
    Renton, Wa
    Provided store support for retail employees as well as the corporate office. Operated alongside IT teams to rapidly and professionally resolve technical issues on point of sale hardware and software. Resolved an average of 25 tickets per day, taking care to provide excellent customer service and a personal touch. Handled over 50 tickets a day as the gatekeeper for all technical issues, routing tickets to the appropriate support groups.
  • Providence Healthcare
    Identity And Access Management Specialist
    Providence Healthcare Feb 2016 - Mar 2017
    Responsible for working with Information Systems and other teams to properly administer access. Managed access to all designated systems and applications supported by Information Systems. Contributed to the improvement of processes and training materials for fellow Identity and Access Management team members. Designed and enforced controls over privilege access management. Monitored and ensured that all access administration systems and processes were followed as per specifications and policies.
  • Xerox
    Information Management Associate
    Xerox Nov 2014 - Feb 2016
    PC user support, new hire systems setups, and desktop/laptop software evaluations and upgrades.Provide quick response and maximum uptime for 150 end-users and perform training when necessary. Install and repair microcomputer hardware and peripheral components such as monitors, keyboards, printers, memory and disk drives. Assists in determining suitable software to meet user requirements. Troubleshoots software and hardware failures and identifies network problems when they relate to personal computers.
  • Clover Park Technical College
    Student
    Clover Park Technical College Sep 2011 - Jun 2013
    Developed and enhanced existing skills in computer hardware, networking (protocols, topology, and security), troubleshooting, forensics and data recovery, PowerShell scripting, and working with the command line. Includes Windows XP, Server 2003+2008, and Windows 7; various Linux distributions (Fedora, Debian, Untangle, and Backtrack); MySQL (database creation and modification via queries); and virtualization (via VirtualBox and VMWare server/client software, Hyper-V, and using the ESXi hypervisor for virtual application deployment and management). Familiar with Active Directory and administering Group Policy, also managing permissions in Linux. Have created a disaster recovery plan, from initial risk assessment to impact analysis and contingency planning.
  • The Computer Hub
    Intern
    The Computer Hub Sep 2012 - Nov 2012
    PC repair, customer service, troubleshooting

Anthony Helmbolt Skills

Computer Hardware Windows 7 Virtualization Active Directory Linux Group Policy Troubleshooting Disaster Recovery Hyper V Windows Xp Powershell Network Administration Networking Computer Repair Computer Security Network Security Mysql Dhcp Server Administration Technical Support Network Topology Data Recovery Windows Server Cli Computer Forensics Virtualbox Networking Protocol Computer Troubleshooting Command Line Vmware

Anthony Helmbolt Education Details

Frequently Asked Questions about Anthony Helmbolt

What company does Anthony Helmbolt work for?

Anthony Helmbolt works for Ams Technology

What is Anthony Helmbolt's role at the current company?

Anthony Helmbolt's current role is IT Support Technician.

What is Anthony Helmbolt's email address?

Anthony Helmbolt's email address is ah****@****ems.com

What schools did Anthony Helmbolt attend?

Anthony Helmbolt attended Clover Park Technical College, Clover Park Technical College.

What skills is Anthony Helmbolt known for?

Anthony Helmbolt has skills like Computer Hardware, Windows 7, Virtualization, Active Directory, Linux, Group Policy, Troubleshooting, Disaster Recovery, Hyper V, Windows Xp, Powershell, Network Administration.

Who are Anthony Helmbolt's colleagues?

Anthony Helmbolt's colleagues are Josh Laitala, Brian Tyson, P.e., Han Wang, Eric Linde, Nathan Davern, Jason Harris, Janet Olsen.

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