My mission is to help companies provide the best experience to end customers!Degrede in Business Administration with specialization in Marketing in the USA – Berkeley University, and International Executive MBA in Business Administration.Professional working for over 15 years in the Commercial area with Consultative Sales, Sales Development, Design of Solutions focused on Customer Experience, Project Implementation, managing the entire sales cycle in national and multinational companies from different segments such as BPO/Contact Center, Retail, B2B services and, telecommunication.Proven expertise in supplier-side and client-side roles, with a focus on B2B SaaS/software and BPO sales.Elaborated and controlled budgets/investments, ensuring optimal resource allocation.Developed and nurtured strategic partnerships with large companies, resulting in successful marketing, promotional, and sales initiatives.Extensive experience in BPO operations - sales, customer support,BackOffice, monitoring the entire customer journey.Led multifunctional teams within 'Squad' environments, collaborating effectively with cross-functional stakeholders.Strong Communication Skills: strong written and verbal communication skills to craft compelling outreach messages and engage in meaningful conversations with prospects. Proactive Approach: Exhibit a proactive approach to sales, showcasing the ability to work independently and maintain a consistent level of daily prospecting activities. Customer-Focused Mindset: Display a customer-focused mindset, capable of understanding clients' needs and presenting tailored solutions. Tech-Savvy: Comfortable using CRM software, sales automation tools, and other relevant technologies to enhance prospecting efforts. Adaptability: Be adaptable and able to understand the intricacies of client's products, technology, and automation services to effectively communicate their benefits to prospects.Qualifications in the use of Sales Force, Agile Methodology, Lean Six Sigma,PMI.Native Portuguese, fluent English, advanced Spanish, basic French.