Hema Singh Email & Phone Number

Bengaluru, Karnataka, India

Supporting Advertisers (Amazon Sellers and Vendors) with creating and optimizing Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Brands Video and Sponsored Display) to help drive sales and increase brand awareness• Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ KPIs• Educating Advertisers about Amazon Advertising from the basics to the advanced level• Analyzing data trends and creating keywords lists, bids and budget suggestions; generating recommendations for the accounts by flawlessly executing end-to-end ad optimization• Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns• Identifying opportunities to improve Amazon Advertising’s product based on customer feedback, data analysis, and feature gaps with competitive products

Bengaluru, Karnataka, India

Apart from my core responsibilities I am part of few projects where we are Teaming and Collaborating with our stakeholders to help realize their theme for the Year, which is “In It with Customer”.1. Empowering Clients with better understanding of the Product2. Building confidence in Renewals for our Stakeholders3. Building Client Confidence in Company, Product & Services4. Building Relationships between our Stakeholders and the LTS Team.5. I mentor the new joiners and get them up to scale until they are confident to work on their own.

India

As a LinkedIn Talent Solutions Consultant, my responsibilities include trouble-shooting, delivering product knowledge and solutions to LinkedIn's top Recruiter corporate clients based globally. This role involves me ensuring that our customers are utilizing our solutions and tools to not only meet their hiring objectives, but also analyze and understand their business. Apart from that, I also collaborate with our Product, Customer Success & Sales teams to provide efficient support to assigned Key Accounts across the EMEA markets. Responsibility: •Provide support to LinkedIn Corporate Solutions’ clients•Work within a queue-support model with specific daily targets on the number of customer contacts completed•Analyze and understand clients and their business, answering all product inquiries and questions

• Worked as a Financial Analyst, with Global Technical Accounting & Service Team • Worked on addressing the critical business issues of underwriters and technical accountants• Analyzing various system issues and providing appropriate solutions• This position involves business analysis and providing business solutions based on the underwriting systems and technical accounting system• Process Common Interface Application records and creates business in the accounting systems by referring to the underwriting systems, treaty slips, etc• Accountable for creating value to the process by imbibing continual improvement• Responsible for creating weekly Reconciliation reports and monthly KPI’s• Accountable for handling all the queries and responding before the stipulated time• Ensuring that the team has achieved 100% quality each month• Conduct Quality Audits on weekly basis.

• Worked as a Financial Analyst for the Trade Finance Team which had the overall responsibility of Scrutinizing documents with respect to Letter of Credit• KYC Alignment with Letter of Credit• Liaison between various departments with respect to the process flow of documents• Adhered to the guidelines and ensuring there are zero discrepancies

Bachelor Of Commerce (B.Com.), Finance, General

Master Of Business Administration (M.B.A.), Finance, General