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Hemanth Kumar B is listed as Staff Software Engineer at GAP India Service Pvt. Ltd, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Hemanth Kumar B.
Hemanth Kumar B previously worked as Product Manager at Eon Education and Telecom Specialist at Css Corp Ict Services. Hemanth Kumar B holds Bachelor Of Engineering - Be, Electronics & Communication Engineering from Bangalore University.
I have18 years of total experience including 9 years of dedicated experience in customer/ product support with proficiency to develop and implement strategic plans to enhance customer support operations and meet organizational objectives. Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.I have expertise in identifying and implementing process improvements to streamline support workflows and increase efficiency. Set up quality assurance programs to ensure consistent and high-quality customer interactions. I am also an expert in analyzing customer feedback to identify trends, areas for improvement, and opportunities for enhanced customer satisfaction..Please contact me over LinkedIn for further details.
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Hyderabad, Telangana, India
Render expert technical support to customers by analyzing and identifying technical issues reported by customers, and utilizing problem-solving skills to determine root causes. Troubleshoot and resolve hardware and software issues promptly, ensuring minimal downtime for clients. Facilitate QA support - NGPOS Software (retail), Device management support.
Bengaluru, Karnataka, India
Bengaluru, Karnataka, India
I designed, implemented, and maintained telecommunications network infrastructure, ensuring optimal performance and reliability. Diagnosed and resolved telecommunication issues promptly, utilizing technical expertise to ensure minimal downtime and disruptions.Set up, configured, and maintained telecom equipment, including telephony hardware. Provided.
Bengaluru, Karnataka, India
Responsible for Operations, Service Levels management, Quality & MIS Management, Training Assessment, Floor Adherence and Process documentation using ZOHO CRM.
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Hemanth Kumar B works for GAP India Service Pvt. Ltd.
Hemanth Kumar B is listed as Staff Software Engineer at GAP India Service Pvt. Ltd.
Hemanth Kumar B is based in Hyderabad, Telangana, India while working with GAP India Service Pvt. Ltd.
Hemanth Kumar B has worked for Gap India Service Pvt. Ltd, Eon Education, Css Corp Ict Services, Ciena, and Tech Mahindra.
You can use AeroLeads to view verified contact signals for Hemanth Kumar B at GAP India Service Pvt. Ltd, including work email, phone, and LinkedIn data when available.
Hemanth Kumar B holds Bachelor Of Engineering - Be, Electronics & Communication Engineering from Bangalore University.
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