Software Qa Engineer
CurrentCurrently testing a web application that enables users to customize and create their own surveys for instant feedback. Involved in project planning, product design feedback, reviewing problem impacts and ensuring project meets business requirementsLoad tested the Analytics Dashboard that provides a visual representation of the categorized feedback receivedBuilt the Quality Assurance Department at DropThought, establishing QA processes and proceduresOnboard the Quality Assurance new hiresManages QA resources and works on test plans and strategies for Agile releasesWorks with onsite and offshore teams to set their priorities and assess/ remove roadblocks to make sure sufficient coverage is done for the release.Acts as liaison between Customer Support and Engineering and am the first point of escalationManages and runs bi-weekly ticket/bug triage meetings with Customer Support, Sales and Engineering leads to identify actionable bugs or enhancement requests that need to be prioritized. Manages End to End Quality Assurance.prioritize the test cases for the automation team. Gathered project requirements, designed and planned testing conditions, test scripts and test data sets to ensure appropriate and adequate coverage and control. Creates test dashboards/ reports for tracking and visibility.Responsible for creating comprehensive Test suites and generating Wiki reports for management involved in manual and automation QA testing from project conception to production shipping involving content compatibility and UI.
