Caleb Henderson Email & Phone Number

Sebring, Florida, United States

Responsible for the management, strategy and execution of IT infrastructure for an organization. Overseeing technical projects in alignment with organizational goals. Supervising a team of workers, while working closely with management, external vendors and advisors

Sebring, Florida

Installs, Configures and maintains the organization's WAN/LAN servers, workstations and communication systems for daily operations. Maintains IT, data, voice systems hardware and software at a level sufficient to ensure mission-critical systems are functional and system integrity is maintained

9500 Armed Forces Reserve Dr, Orlando, Fl 32827-5226

Provide desktop computer support which includes diagnosing and resolving any workstation operating system software, application software or hardware problems; provide user instruction for any workstation operating system software or standard application software; setup and configure standard workstation operating system software, all authorized standard application software, and all related services and authorized application software.

5600 W Sand Lake Road, Orlando Fl, 32819

Responsible for: --Training, orientation, and standardization of common tasks Provides: --Purpose, direction, and motivation towards project goals Specializes in: --Custodian interface, education, and inventory managementReplaced obsolete general office desktop computing systems by installing new desktop/ systems. Identified systems being replaced and imaged new desktop systems.· Ensured user data and settings were identified · Ensured old desktop systems were backed-up · Ran Desktop DNA to preserve user settings · Migrated peripherals such as scanners and printers · Restored user data and user specific settings · Validated hardware and applications were functioning properly · Documented procedures and identified areas requiring follow-up

West Tyson Avenue Tampa, Florida, 33616

Operating and performing tier 1 maintenance on multifunctional/ multi-user information processing systems and peripheral equipment;transfers data between information processing equipment and systems; isolating malfunctions; assisting in design and testing of computer programs; drafting technical documentation; Configuring equipment to meet operational needs; performing senior operator and systems administrator duties; compiling production statistics; conducting training; writing, testing, and modifying computer programs; Drafting operating manuals; troubleshooting software.

2704 North Pine Hills Rd, Orlando, Fl, 32808

Computer repair,malware removal, troubleshooting connectivity of mobile and desktop computer systems.Provided customer assistance with Microsoft Office applications. Installed hardware such as memory modules, hard drives, graphic cards, and replaced laptop screens. Upgraded computer systems to meet requirements for windows XP, Vista, Seven and 8.1 operating systems.

Fort Knox, Ky United States

Responsibilities/Duties:Served as the Senior Information Technician Team Leader for 3rd Sustainment Command (Expeditionary); coordinated Information Technologyoperations with higher, lower, and adjacent staff; managed automations equipment, Information Assurance (IA), and KnowledgeManagement (KM) programs; maintained DoD IA Certification and Accreditation Process (DIACAP) and lifecycle programs; served asprimary developer for network site design, programming, development, modification, implementation, and updates of Share Point Portal based dataOperations; responsible for maintenance and servicing of end-user systems and server equipment valued in excess of$500,000.

Wiesbaden Army Airfield, Germany

Responsibilities/Duties:Supervised, installed, operated, and performed maintenance on multifunction/multiuser information processing systems, peripheral equipment, and associated devices in mobile and fixed facilities; wrote and tested computer retrieval programs; prepared documentation for assigned duties. Operated and performed unit maintenance on multifunctional/multi-user information processing systems and peripheral equipment; transferred data between information processing equipment and systems; isolated malfunctions; assisted in design and testing of computer programs

Information Systems Operator- Analyst, Computer Science

Activities and Societies: Cisco Router Fundamentals, Computer Applications, Computer Hardware Repair, Computers And Communication, Network.

Associate'S Of Applied Science, Network And System Administration/Administrator, Gpa: 3.5

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment.

Warrior Leader, Military Science, Leadership And Operational Art

Activities and Societies: Military Science and Principles of LeadershipUpon completion of the course, the student will be able to function.