IBM Technology Support Services are designed to provide you with the support you need, when you need it. As an industry leader, we are committed to far more than just fixing your systems when they break. IBM is constantly researching and inventing new ways to help you reduce downtime through our 11 global research laboratories and 114 hardware and software development laboratories. The IBM difference is our significant experience in supporting multivendor environments. We work with leading IT vendors to develop proactive industry-leading practices for managing and maintaining hardware and software across industries and geographies. Our alliances with 14 industry leaders can provide special access to manufacturer resources, such as parts and microcode, via the vendor. And through our extensive industry relationships, we can consolidate your existing multivendor support contracts into a single IBM contract that covers both IBM and non-IBM support and maintenance services.

As Sales Manager I have main responsibilities to lead the enterprise division reaching yearly sales revenue target and manage directly the key company account. My role is more on strategic & planning to determine the key winning against the competitor in the market. In managing company account I also lead for subordinate account manager. Base on day to day basis my job description is preparing commercial proposal, working with presales division to prepare solution that fits the customer needs in different complexity in cross industries area. Preparing the end to end design of network infrastructure devices as a consultant with combining various world class principals Cisco, Avaya, NEC, Schneider, Pelco, Bluecoat and Etc. base on customer needs in routing switching, IP telephony systems, contact center, call center, building automation & etc. I also in charge to communicate with principal and customers, dealing price negotiation and reporting directly to Country Manager and Regional Global Account Director.

I joined 3D Networks as Account Manager. I have main responsibilities in managing corporate regional account and also local corporate account with yearly sales revenue target, in managing company account I also lead for promotional events for Indonesia. Base on day to day basis my job description is preparing commercial proposal, working with presales team to prepare technical concept communications solution needs for customer in different complexity in cross industries area. Preparing documentation the proper design of unified communication networks infrastructure devices with Avaya, Nortel, Cisco, NEC Philips base on customer needs with IP telephony systems, contact center, call center, routers & switch etc. I also in charge to communicate with principal and customers, dealing price negotiation and reporting directly to Vice President Sales.

I joined JJCOM as Account Manager Enterprise Solutions from my previous JJTI job. I have main responsibilities in sales and marketing area with yearly sales revenue target and handle marketing campaigns, lead for promotional events for Indonesia, preparing commercial proposal. Working with presales to prepare technical concept communications for solution needs for customer in different complexity in area Manufacturing, Oil & Gas, Pharmacy, Retail, Consumer Goods and cross industry area. Preparing documentation the proper design of communications infrastructure devices in Avaya IP Telephony customer needs. I also in charge to communicate with principal and customers, dealing price negotiation and as a team leader to technical team. Reporting directly to Division Sales Manager and Regional Business Development Manager.

I joined JJTI as Account Manager Auto-ID. I have main responsibilities to and preparing technical concept Auto-ID solution needs for customer in different complexity in area logistics, warehouse, port, retail, consumer goods area. Preparing documentation the proper design of wireless infrastructure and radio frequency mobile devices in automation with Barcode devices and Radio Frequency Identification (RFID) and also the for real time data visibility in their warehouse / port etc that customer needs. I also in charge in sales and marketing area with yearly sales revenue target and handle marketing campaigns, lead for promotional events for Indonesia Auto-ID division, commercial proposal. Communicate with principal and customers, dealing price negotiation and as a team leader to technical team. Reporting directly to Regional Sales Manager Auto-ID and Regional Director Auto-ID trough SAP CRM.