Heng Yu Email & Phone Number

Winnipeg, Manitoba, Canada

Performed as a team member in an Agile team focus on web developing. Set up the development and testing environment by using Vagrant and VirtualBox. Used GitKraken for collaborating with other team members. Attended the daily stand-up meeting to discuss the progress of the project; involved in discussing with the client about the requirements of the project. Modified the Wordpress plugin by adding the mobile-friendly menu and the multiple-theme function for www.winnipegelection.ca according to client’s requirements

Wuhan, Hubei, China

 Maintained the computer hardware and other peripherals quarterly such as the monitor, the switch, the router, the printer and the fax machine, etc. and troubleshot those out of work ones immediately. Maintained and configured the Windows operation systems monthly to make sure they working properly – including Windows Server 2008, Windows XP and Windows 7. Maintained and configured software including Windows office, browser, antivirus software, financial accounting software and ERP software for all department semi-annually, and troubleshot the software related problem for about 50 employees immediately when they needed the help. Participated the Superstore PDA system project for one month by assisting the networking construction, managing system software configuration and giving system technical support. Assisted the manager in providing training on IT knowledge to about 100 employees by the two- hour presentation annually to promote the interdepartmental professional development.

Wuhan, Hubei, China

 Assisted in building the company's network system to allow better communication throughout the company. Maintained the network system and computer equipment troubleshooting problems ensuring the company can run at full capacity backed by strong technological programming. Assisted in the data backup and security administration guaranteeing all pertinent information was put on back-up discs in case of a systems crash. Solved network, connectivity and any computer system problems for all departments in a timely fashion explaining problems to colleagues in easy to understand language.

Business Information Technology, 4.29

English As A Second Language

Bachelor'S Degree, Computer Science And Technology