Results-driven logistics professional with progressive experience at Go Logistics, starting as a Delivery Associate and advancing to Logistics Coordinator, Team Lead, and ultimately Operations Manager. Adept at managing end-to-end delivery operations, optimizing processes, and leading high-performing teams.Throughout my tenure, I developed a deep understanding of last-mile logistics, route planning, and customer service excellence. As a Team Lead, I honed my leadership skills, ensuring team productivity and morale remained high. Later, in my role as Operations Manager, I successfully managed multi-route operations, monitored KPIs, and implemented strategies to enhance efficiency and service quality.Known for problem-solving, strong communication, and collaborative leadership, I thrive in dynamic environments and am passionate about driving continuous improvement in logistics operations.Skills :Route Planning & OptimizationTeam Leadership & People ManagementOperational Strategy & Process ImprovementKey Performance Indicators (KPI) MonitoringCustomer Service & Issue ResolutionBudget Management & Cost ControlFleet Management & Safety ComplianceCommunication & Cross-Functional CollaborationTraining, Coaching, and Performance Management