Henil Patel Email & Phone Number

Markham, On, Ca

Toronto, Ontario, Canada

Coordinated multiple customer portfolios with 15-20 products each and optimization-related projects for day-to-day operations.o Managed new product introduction with flawless launch (standard) for each account.o Quoted products and handled material management aspects of contracts.o Lead customer account team in 4 different departments within the company to ensure frictionless operations.o Executed billing and invoice recovery with prompt deadlines.o Prepared monthly and quarterly business reviews with customers and internal management.o Lead teams in solving component procurement problems for associated customer accounts.o Served as point of contact for RMA process concerns and tasks for the Aerospace and Defense sub-division.o Revamped RMA processed for the site and developed a product-rework quoting process through an Excel macro file.o Developed and implemented Google scripts to automate laborious internal logistics processes.