Jordan Hennessee Email & Phone Number

Charlotte, North Carolina, United States

- Reduced Avg days to install by 25% in the first year- Decreased Outage recognition time and increased velocity of outage resolution- Overhauled SLAs and reversed growing employee turnover rate- Lead company-wide initiative to increase HubSpot utilization, develop process automation, and transition real-time reporting- Oversaw UAT for contact center platform developed using Agile methodology- Conducted systems testing for a variety of features and integrations

Monroe, Nc

- Increased Revenue directly attributed to Marketing lead sources by 366% in the first year- Orchestrated CRM transition, migrating data and training various teams on HubSpot systems and inbound methodology - Overhauled lead scoring systems creating a new service-level agreement with sales teams - Conducted Industry research and defined strategic intent alongside C-Level management

Monroe, North Carolina

-Generates Leads in support of sales teams.-Develops comprehensive marketing plans focused on B2B sales. -Manages integrated promotional platforms including Google AdWords, Social Channels, Direct Marketing, and Blog Syndication.-Generates content in multiple media types - including Graphic Design, Photography, and Videography.-Designs internal training programs for sales staff.-Consults Customers in Web Development as it pertains to SEO and User Experience. -Provides consulting on Branding, SEM, and Digital advertising.

Monroe, Nc

- Provided Digital Marketing services to stimulate downtown revitalization for small businesses- Oversaw teams for effective execution of Digital Advertising Campaigns- Managed Web Development, SEO, and SEM to establish a holistic brand presence- Orchestrated lead generation campaigns spanning B2C and B2B sectors- Created compelling Videography, Photography, and Graphic Design content for digital and print campaigns.

Greenville, South Carolina

- Collaborated with Colombian farmers to implement market-centric processes, cultivating varied coffee types and optimizing margins through an unconventional supply chain approach.- Negotiated process improvement loans and exclusivity contracts to elevate production quality.- Managed end-to-end logistics, ensuring punctual product shipping to the US.- Established multiple specialty coffee sales channels, building brand awareness and broadening market presence.

Wingate, Nc

- Facilitated sales channels for student artists- Commissioned to construct watercolor paintings of Wingate’s campus- Awarded for innovation in small business by a panel of local business owners

Monroe, Nc

• Conducted client evaluation’s in support of sales team• Built relationships with team members • Gained knowledge in a variety of creative services and marketing applications• Participated in client discovery meetings

Monroe, Nc

Accomplished moving and organizational tasks independentlyShadowed City PlannersSpearheaded team projects in city maintenanceParticipated in City Event Planning