Henrietta Selby Email & Phone Number

Suffolk, England, United Kingdom

Cambridge, United Kingdom

- Awarded Team Member of the Year 2019 (at the last Bi-Annual Conference)- Frequently met both team and individual targets that enabled rewards such as fruit baskets, leaving early and takeaways- Chasing leads, invoicing, managing calls from unhappy customers, calling schools to chase payment, calling schools to ensure fundraising needs were met (handling these situations with great sensitivity), taking part in the daily ‘sales blitz’, organising events with schools, liaising with head teachers and PE Coordinators, maintaining effective relationships with team members and staff members in schools, maintaining effective relationships with athletes, attending 2 termly events and managing the work diary accordingly- Using Goldvision, a CRM system in place - Sending out regular correspondence to all schools who made a booking in accordance with the communications plan I implemented- Recording booking data so that the sources of bookings were always recorded week-by-week, sending regular marketing emails to schools in order to gain bookings, sending half-termly ‘half-day’ emails to schools (using excel functions such as vlookup etc.), creating and designing lesson ideas and other collateral to send out- Packaging and sending out packs to schools who had booked events, packaging and sending out ‘sportivater’ packs to staff who were working at events, stock taking and ordering of stationary, posters, wristbands, etc.- Designing , writing, and sending out of the half-termly newsletter, sending weekly feedbacks to athletes- Overseeing the ‘Get Active’ programme’s implementation as “Get Active Lead”, ensuring appropriate collateral was designed, created, and sent out for the programme- Organising competitions for schools and sending out prizes- Processing cheques- Chasing, managing, and filing Risk Assessments- Planning and delivering talks at the Bi-Annual Conference held for athletes and sportivaters

The role involves a complete variety of work, including working with children in schools, public speaking, working at open days, providing tours, offering assistance, and creating a positive experience at the University. In general terms, the role involved promoting the University in a variety of scenarios, ranging from interview practice sessions in local schools, to campus tours and other University events.

Maidstone

As a management trainee intern I was given the same responsibilities as all other members of staff, delivering excellent customer service and hitting sales targets. As well as this, I held regular team meetings, managed key accounts to chase payments that were due, regularly chased insurance bookings, and up-sold on a variety of bonus products available to customers. The role involved long working hours, from 7am to 6pm each day, with consistent longer days resulting in 7am-7pm working hours, and therefore I feel well equipped to handle longer working days.

London, United Kingdom

After previously working here I was asked to resume employment over the summer.The role included, as before, audio typing, answering e-mails, filing, chasing reports that were overdue, arranging appointments, making phone calls to patients, answering phone calls, faxing, reminding patients when appointments are due, and typing.

The role included a variety of administrative tasks for an occupational health physician in Central London, including audio typing, answering e-mails, filing, chasing reports that were overdue, arranging appointments, making phone calls to patients, answering phone calls, faxing, reminding patients when appointments are due, and typing.

The role involved serving food, serving drinks, operating tills, and taking orders - both at Newmarket Racecourse and at various food stalls throughout the O2 arena. I also provided excellent customer service by taking the role further and carrying drinks into the O2 arena for customers who ordered a variety of beverages, showing my commitment to providing an excellent service.

Hoovering, Cleaning toilets, wiping down desks, polishing, sweeping corridors.

Primary Pgce, Education

Ba (Hons), Business Management, 1St Class

I studied a foundation year at the University of Greenwich at Medway in order to progress onto the BA (Hons) Business Management course. I.

Education record

Activities and Societies: Netball Team, Rounders Team. I studied my GCSE's and A-levels throughout my time here. I gained successful.

Education record

Activities and Societies: Hockey Team, Rounders Team, Netball Team. I had an extended education starting at the age of two at Barnardiston.