Henrik Nielsen

Henrik Nielsen Email and Phone Number

Business Continuity Manager @ IKEA
Landskrona, SE
Henrik Nielsen's Location
Landskrona, Skåne County, Sweden, Sweden
Henrik Nielsen's Contact Details
About Henrik Nielsen

Senior Global Leader My name is Henrik V. Nielsen I am a 51-year-old Danish & Swedish citizen, working and living in Sweden. For the last 20 years, I have worked in the mobile and IT industry for companies like Nokia, Ericsson, Sony Mobile, Qlik and IKEA IT. My assignments have been in Denmark, Sweden, Germany, the UK & Japan.I have 15+ years of experience as a manager & project/program manager for global organizations and projects.My fields of expertise are people management, project/program management and innovation management around IT solutions in areas like; software/application development, quality, software/application lifecycle management, value, analysis, user research, usability, human interface design, user experience, transformation, expansion, change and business development. Over the years, I have worked with many projects and organizations. I have failed and succeeded but even more important I have learned and understood some key success factors, which I strongly believe in:· The right people in the right position! – People are key to success.· Passion for the end product.· Never over-engineer things. · Transparency & involvement of the team and stakeholders.· Better to try something and fail than wait for the perfect solution.· If it seems wrong, it is wrong.People describe me as a good listener but with an extreme drive.I also see myself as; a fast learner, goal-oriented, good at socializing, an entrepreneur, innovative and self-going.During my life, I have lived and worked in different cultures around the world. I enjoy the challenges of global companies in a fast and hectic environment. Making other people grow and building excellent solutions is what motivates me to do what I am doing.

Henrik Nielsen's Current Company Details
IKEA

Ikea

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Business Continuity Manager
Landskrona, SE
Website:
ikea.com
Employees:
90454
Henrik Nielsen Work Experience Details
  • Ikea
    Business Continuity Manager
    Ikea
    Landskrona, Se
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  • Ikea It
    Service Delivery Manager
    Ikea It Aug 2024 - Present
    Helsingborgs Kommun, Skåne County, Sweden
  • Flying Guru Brewery
    Founder And Head Brewer
    Flying Guru Brewery Aug 2019 - Present
    Landskrona, Skane County, Sweden
    Nano Brewery focusing on high-quality craft beer in small batches.
  • Ikea
    Digital Teams Lead (Service Delivery Manager)
    Ikea Apr 2021 - Aug 2024
    Helsingborg, Skane County, Sweden
    Global organisation (Sweden, Germany, India) – The team consists of Business Support Specialists, Operators, System EngineersTwo main focus areas: 1) Operations Bridge, Handling Major Incidents across the complete IKEA IT landscape 24/7. 2) Job Batch Scheduling, and job orchestration for the entire IKEA IT Landscape.Implemented a complete restructure of the Operations Bridge team from a local legacy 24/7 team to a global follow the sun team and introduced an industry-standard way of… Show more Global organisation (Sweden, Germany, India) – The team consists of Business Support Specialists, Operators, System EngineersTwo main focus areas: 1) Operations Bridge, Handling Major Incidents across the complete IKEA IT landscape 24/7. 2) Job Batch Scheduling, and job orchestration for the entire IKEA IT Landscape.Implemented a complete restructure of the Operations Bridge team from a local legacy 24/7 team to a global follow the sun team and introduced an industry-standard way of working with major business critical incidents according to ITIL4 in ServiceNowKey activities: People Management, Change Management, Stakeholder Management, Innovation/Improvement, Major Incident Management, Operations Management, ITIL Service Delivery Managment Show less
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  • Qlik
    Director R&D, Delivery Services
    Qlik Jul 2017 - Apr 2021
    Lund, Sweden
    2017 – Present: Qlik – Director for “Delivery Services” R&D Global organization (Sweden/Canada/Italy) – Team consists of Managers, Developers, Test Engineers, Test Coordinators, Release managers, Project Managers & Network Adminstrators Four main focus areas: 1) Test Automation, securing the software quality from a test automation perspective. 2) Test coordination and release readiness, securing that the sw have the right quality for relase and that all relevant and needed testing have… Show more 2017 – Present: Qlik – Director for “Delivery Services” R&D Global organization (Sweden/Canada/Italy) – Team consists of Managers, Developers, Test Engineers, Test Coordinators, Release managers, Project Managers & Network Adminstrators Four main focus areas: 1) Test Automation, securing the software quality from a test automation perspective. 2) Test coordination and release readiness, securing that the sw have the right quality for relase and that all relevant and needed testing have been performed. 3) Customer Simulation, securing that we have the needed quality from a customer perspective. 4) Software Development Windows Platform, Developing team for Qlik Sense on-prem solution.Key activities: People mamagement, Change management, Quality/Test Management & Software Development. Show less
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  • Sony Mobile Communications
    Head Of User Experience Validation
    Sony Mobile Communications Apr 2013 - Apr 2021
    Lund, Sweden
    Global Organisation (Sweden/China/Japan) - Team consists of Managers, Project Managers & Usability Experts. Establishing a global supply chain for best possible User Experience delivery in Sony Mobile products. Key activities: People’s management – Project/Program management – Change management -Transformation - Expansion - User Research – Usability – User Experience – Tools Development – Process management.
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  • Sony Ericsson
    Head Of Perceived Quality Validaition
    Sony Ericsson Sep 2010 - May 2013
    Lund, Sweden
    Global Organisation (Sweden/China/Japan/USA) – Team consisted of Project Managers (McKinsey & Internal), Team Leaders, Software Developers & Coordinators.Established a Global organisation for collecting, analyzing and handling user perception from +4000 participants.Key activities: Project/Program Management - People’s management – Change management - User research – Process management – data analyze – statisctics – KPI definition – survey – logistics.Recognition: 2011 – Awarded… Show more Global Organisation (Sweden/China/Japan/USA) – Team consisted of Project Managers (McKinsey & Internal), Team Leaders, Software Developers & Coordinators.Established a Global organisation for collecting, analyzing and handling user perception from +4000 participants.Key activities: Project/Program Management - People’s management – Change management - User research – Process management – data analyze – statisctics – KPI definition – survey – logistics.Recognition: 2011 – Awarded, Sony Ericsson-President Award for best “Global Quality Improvement” – Live User Trial (LUT)“For establishing a excellent user data collection and analyze activity acrosse Sony Ericsson” Show less
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  • Sony Ericsson
    Senior Project Manager
    Sony Ericsson Aug 2009 - Sep 2010
    Lund, Sweden
    Global Project (Sweden & China). Team consisted of team Leaders, SW Testers and UX Designers.• Perceived Quality Test: Established test group in Beijing for identifying perceived quality and usability issues.• UX Quality Board: Estlabished crossfunctional board for handling and driving User Experience issues between Test, Design and Development.Key activities: Project Management – Change management -Transformation - Expansion - Test/Validation – Perceived Quality – User… Show more Global Project (Sweden & China). Team consisted of team Leaders, SW Testers and UX Designers.• Perceived Quality Test: Established test group in Beijing for identifying perceived quality and usability issues.• UX Quality Board: Estlabished crossfunctional board for handling and driving User Experience issues between Test, Design and Development.Key activities: Project Management – Change management -Transformation - Expansion - Test/Validation – Perceived Quality – User Experience Show less
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  • Sonyericsson
    Head Of Customer Verification Office
    Sonyericsson Sep 2008 - Sep 2009
    Lund, Sweden
    Local organisation in Sweden. Team consisted of Project Managers.Optimising software test activities around customer requirements for swift customer acceptance of Sony Ericsson products. Customer’s reffering to Operators like Orange, Telia, Vodafone etc.Key activities: Peoples management – Project Management - Change management – Software Test – Test Automation – Customer Requirments – Customer acceptance – Customer cooperation.
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  • Sony Ericsson
    Manager For Field Acceptance Test - Emea/Apac
    Sony Ericsson Jan 2007 - Sep 2008
    Sweden, Lund
    Global Team (Europe/Africa/Mittle East & India) Team consisted of local team leaders and Field Test Engineers.Managing and establishing Field Test for Sony Ericsson products. New hubs were created in Europe, India, Mittel East & South Africa. Team of 25 Test Engineers – mainly contractors.Key activities: Peoples management – Change management - Expansion - Transformation - Field Software Test
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  • Www.Fits-Me.Co
    Founder
    Www.Fits-Me.Co Jan 2016 - Jan 2020
    Landskrona, Sweden
    Fits-Me is online bodyweight workout plans for any fitness level.
  • Crossfit Landskrona
    Co Owner & Head Coach
    Crossfit Landskrona Oct 2015 - Jun 2019
    Landskrona, Sweden
    Started together with 3 other guys CrossFit Landskrona in September 2015.We are located in the center of Landskrona with a 250m2 crossfit box - suited for functional training.
  • Sony Ericsson
    Acting Manager For Gloabl Field Application Team
    Sony Ericsson Aug 2006 - Jan 2007
    Lund, Sweden
    Global Team (Europe/Americas & Asia) Team consisted of local Managers and Field Test Engineers.Managing and establishing Field Test for Global Sony Ericsson products. Key activities: Peoples management – Field Software Test
  • Sony Mobile Communications
    Filed /Iot Test Engineer
    Sony Mobile Communications Feb 2004 - Aug 2006
    Lund, Sweden
    Timefixed subcontracting – Carrying out Field Test in Europe for Sony Ericsson products.Key activities: Field Test – UMTS – GSM – GPRS – Test Lead
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  • Ericsson
    Software Test Engineer
    Ericsson Jun 2003 - Jan 2004
    United Kingdom, Basingstoke
    Time fixed Subcontracting - Lab & Live testing mobile platforms 2.5GKey activities: Lab Test – GSM - GPRS
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  • Nokia
    Field Test Engineer
    Nokia Nov 2002 - May 2003
    Ulm Area, Germany
    Timefixed subcontracting – Carrying out Field Test in Europe for Nokia products.Key activities: Field Test – GSM – GPRS
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  • Nokia
    Ui Tester
    Nokia Aug 2000 - Nov 2002
    Copenhagen Area, Denmark
    Testing/Coordinating User Interface Software tests on handsets, also FieldTest and IOT test activities.Key activities: UI Testing – Test Requirment creation – Test Coordination
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  • Nokia
    Student Ui Tester
    Nokia Nov 1999 - Aug 2000
    Copenhagen Area, Denmark
    Testing UI Software on GSM Handsets and error reporting.Key activities: UI Testing – Error reporting
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Henrik Nielsen Skills

Mobile Communications Mobile Devices Telecommunications Gsm Testing Mobile Technology User Experience Umts Product Management Software Project Management Wireless Lte Project Management Usability Testing Mobile Applications Gprs Cross Functional Team Leadership 3g Test Management Cellular Communications Android Product Development Management Universal Mobile Telecommunications System Wireless Technologies General Packet Radio Service Wcdma Software Development 3gpp Clearcase Hspa Edge Quality Center Change Management Usability User Research Software Testing Quality Management Concept Development Business Transformation Business Expansion

Henrik Nielsen Education Details

Frequently Asked Questions about Henrik Nielsen

What company does Henrik Nielsen work for?

Henrik Nielsen works for Ikea

What is Henrik Nielsen's role at the current company?

Henrik Nielsen's current role is Business Continuity Manager.

What is Henrik Nielsen's email address?

Henrik Nielsen's email address is he****@****son.com

What schools did Henrik Nielsen attend?

Henrik Nielsen attended Kadk - Kunstakademiets Arkitektskole, Københavns Universitet, Nakskov Gymnasium.

What are some of Henrik Nielsen's interests?

Henrik Nielsen has interest in Social Services, Children, Environment, Arts And Culture, Health.

What skills is Henrik Nielsen known for?

Henrik Nielsen has skills like Mobile Communications, Mobile Devices, Telecommunications, Gsm, Testing, Mobile Technology, User Experience, Umts, Product Management, Software Project Management, Wireless, Lte.

Who are Henrik Nielsen's colleagues?

Henrik Nielsen's colleagues are Oualid Makran, Enrique Lopez Hermida, Hanna Lorenz, Krystle Szot, Anukumar Manjunath, Maria Andersson, Rubén Alonso Rojas.

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