Henrique S. Email & Phone Number

Argentina

Working as a "gap closer" for PStudio, a internal platform that is part of PayPal's integrated tech stack.- Building solutions that manage both Stage and Production versions of PayPal app, specifically the Home dashboard, App menu and overall navigation or the whole app.- Helped bring 20+ cases to Production, including integration with other platforms for user segmentation, A/B testing and ramping, instrumentation, visual templates and a multitude of different data sources.- Improved documentation and processes related to intaking cross-domain requests and ensuring QA is properly involved; key in avoiding issues in Production

Providing group and individual mentoring to Product Managers, or people trying to break into the field. In the last years we helpabout two dozen people that needed help with their careers in Product, from people with zero experience to people with some experience that needed a little "push" to take their careers to the next level.I have personally mentored 2 other Product Managers consistently for the last 18 months, being able to help them both with the overarching responsibilities of being a PM, and also with their individual careers.

After a hard cultural shift in Nov/21, many people left the company, which was rebuilt from scratch. At this time I was able to take one of our previous product ideas (PermissionLayer) into production, implementing Scrum and some Product Management activities. Later, 6 other PMs were introduced to the team, and it was my role to onboard and coach those people to success. Main responsibilities:- Implement and evangelize the whole company to use agile methods (which became the company's standard)- Specify and prioritize product backlog- Manage dev teams' productivity, using Story Points and Velocity as metrics- Run Product Discovery for PermissionLayer, Io.Insure, Tato, MAR, IFL, Moov.me, Scoutz and Layers.- Coach other PMs on how to perform activities, giving constant feedback about their performance- Run product-related activities myself, most importantly JTBD interviews, Customer Journeys and PRDs Top results:- Implemented Agile and Product Management from scratch in a company with a long history of "waterfall" development- Defined and documented the work methodology for the Product Organization within Simbiose- Helped shape sales and contracts that better suit a product-oriented service- Killed two products (PermissionLayer and Moov.me) that showed very high risks, potentially saving a lot of investors' money- Brought two products into Production (Tato and MAR) with a third one in progress (Fantasy)- Coached 10 other product people, directly and via workshops, study guides, written documents, etc

After SlicingDice 2.0 was frozen, Simbiose focused on building a data-facing API that would eventually be used as the backend for multiple products. I was put in charge of managing the whole team, coordinating the efforts of both tech (focused on building the API) and business (focused on turning the API into revenue) teams.Main responsibilities:- Manage productivity, specially be reinforcing our feedback and "ask for help" culture- Help build the company's culture by studying a lot about management, soft skills and tech people behavior- Plan, conduct and act upon insight in general meetings, where the whole team discussed the company's day-to-day affairsTop results:- Helped a team 30+ tech people take our API from zero to production, which currently powers all of Simbiose's products- Was able to take 60% of our CEOs responsibilities at the time, freeing him to engage in business development instead of team management- Helped write and document the company's processes and routines (which were non-existant then)

São Paulo, Brazil

SlicingDice pivoted to an API-centric solution, dubbed SlicingDice 2.0. During this period I worked with many product-related activities, including designing the new SlicingDice and researching other possible solutions for the data market.Main responsibilities:- Scope and specify features needed for SlicingDice 2.0- Design wireframes for SlicingDice 2.0- Conduct market research for new data-related products- Brainstorm and prioritize possible solutions, given our market research- Document and refine those ideas internallyTop results:- Built the specifications for what became Simbiose's API (which to this day powers all Simbiose products)- Delivered a solid concept for SlicingDice 2.0- Convinced the team to NOT build SlicingDice 2.0, but to chase something simpler (which was a huge victory to the company, overall)- Researched, ideated and conceptualized 9 data-related products; 4 of those went into production and 2 of them were prototyped, with on of them being implemented in real clients (PermissionLayer)

São Paulo Area, Brazil

I first joined Simbiose to work with SlicingDice, the All-in-One Data Warehouse. SlicingDice combined an easy-to-use database with data visualization and machine learning tools, built to be used by non-technical personnel.Main responsibilities:- Interfacing with users, including support (answering tickets), pre-sales and product discovery- Manual testing and feedback of product features- Overall marketing and outbound communication collaboration, including ad campaigns, website copy, positioning and pitch ideas, etc.- Learning about data and translating that knowledge to less tech-savvy team membersTop results:- Over 100 international product demos- Over 200 support interactions- Helped the marketing department remake the product communication and branding- Proved the main barrier to success the product faced was technical and not marketing, which led to a complete product do-over

Rio De Janeiro E Região, Brasil

Do.It Technology is a home automation startup, focused on high-end audiovisual and smart device solutions. We worked with high-profile clients, improving their home experiences with top-tier tech solutions.Main responsibilities:- Networking to find new clients and expand our offered solutions- Manage the business finance from a "planning" standpoint- Hands-on work on simpler projects (that did not require special technical knowledge)Top results:- Oversaw the renewal of a building's communication infrastructure, including phone, internet and CCTV- Put the business finances in order, fixing cash flow problems that turned the company profitable

Rio De Janeiro Area, Brazil

Sintese Alimentos was my second company, where I had the chance to manage a large-scale hospital food service. Ronaldo Gazolla Hospital houses over 200 patients and hundreds more companions and staff.Main responsibilities:- Understanding, establishment and renovation of Ronaldo Gazolla Hospital's food service in a 12-day period- Direct management of a 42-people team, with a diverse food industry background- Constant resource management, aiming to minimize stock and losses- Constant CRM aiming to improve the clients' opinion of the service - patients, companions and staff- Dealing with an NGO that represents with the City Hall and their constant payment delays - the most prominent challenge in this businessTop results:- 60 thousand meals served per month- R$ 500.000 MRR ( USD 180.000 at the time)- 31% immediate revenue growth through an update on the cafeteria's access control system

Rio De Janeiro Area, Brazil

SC Transportadora was a small logistics endeavor I started with a partner, to facilitate food distribution within Colônia Juliano Moreira, a mental health institution comprised of 11 facilities, spread over 7 million square meters - a region the size of Copacabana.Main responsibilities:- Operate all financial-related activities (billing, payroll, taxes, etc)- Handle day-to-day operations with affiliated driversTop results: - Turned an opportunity into a lucrative business, basically with zero investment- Optimized distribution routes, reducing costs by 8%.- Negotiated a better contract, with 11% better revenue- Invested in our own vehicles, increasing revenue by 7%

Master Of Business Administration (Mba), Gestão De Negócios

Tecnólogo Em Administração, Processos Gerenciais