Developed the workflow and company policies. Revolutionized traditional operations within pharmacies to accommodate modern expectations and needs; drastically diminished wait times and reconstructed "customer service". Received acclamation for proof of application.Heavily involved in business strategies; concentrating particularly in direct marketing and promoting. Focused on the importance of maintaining and developing patient relationships in a professional manner. Established a well received online reputation through continuous efforts in customer satisfaction.Each facet contributes to the exponential growth of the company.

Provided supervision of the workflow to ensure a smooth customer/patient interaction; delegated tasks, adapted to patient requests, and adjusted to become more efficient.

Proficient use of computer software; primarily responsible for precise and accurate data entry of confidential information.Comprehension of delegated tasks; maintained inventory in accordance to company standards, handling of confidential documents, and prepared medications to be dispensed. Provided a basic level of customer service.

Multi-level marketing. Clients included Bank of Montreal (BMO), Sobey's and PetroCanada. Provided BMO products to the public. Specialized in credit card sales. Directly marketed the product to potential customers; possessed extensive knowledge of the products in order to cater to the specific needs of the consumer.Created and taught practical sales strategies; customer targeting, deflecting objections, sales etiquette and presentation.Consistently achieved individual sales targets.