Henry Gomez Email and Phone Number

Responsible for successfully leading and developing a team of high-caliber quality professionals.Maintain responsibility for organizational and talent development.Drive advanced product quality planning throughout the product maturity cycle.Application of root cause analysis, lean/six sigma methods, and corrective actions.Benchmarking and adopting industry best practices to drive state-of-the-art quality management standard work.

Owns end-to-end sustaining customer critical issue resolution process for all product linesManage customer escalations and closure strategyDrive cross functional teams on issuesDevelop customer message & strategy to close issue with customerCommunicate internally and with CustomersRepresent Quality Assurance as member of Program Core TeamMake key decisions as representative of QAMaintain effective communication with QA team and Executive Management

Define and drive tests to validate product reliability, including validating assumptions as necessary to implement practical tests and criteriaRepresent Quality Assurance as member of Program Core TeamMake key decisions as representative of QALead QA teams assigned to the Program to execute goals and tasksProgram Centric while staying in sync with QA goals & responsibilitiesProvide reliability projections and risk assessments based on test results and assumption sets as a means for senior executives to quantify product readinessMaintain effective communication with QA team and Executive Management

Responsible for creating and maintaining enterprise SSD product validation methodology, infrastructure and tools.Responsible for an end to end SSD Product validation process with comprehensive test coverage (DFT).Create the test infrastructure including dedicated test platforms, servers, traffic profile generators to do performance analysis and benchmark with competitive solutionsDefine the validation skills and resources to staff key positions aligned with the HW Engineering organization and location strategy.Deliver validated SSD platforms that meet the minimum quality requirements defined for all functions (SIT/RDT/Qual/Rel/Apps)Coordinate look-ahead qualification prior to formal qualification process

Manage day to day operations of the Global Reliability Engineering and Certification Compliance DepartmentsCompany champion for Design for Reliability, Design for Quality, Design for Test and Design for Cost implementing best practices to capture the voice of the customer early in the design process.Design and deploy quality systems and processes to improve manufacturing targets Manage timely resolution of customer and internal quality and reliability issues and complaints Improve supplier quality and management practices for key components Train and coach direct and indirect staff in reliability, quality and six sigma techniques for process management, variation reduction and lifetime estimations. Analyze preliminary design plans and develop reliability and quality engineering program to achieve customer objectives Maintain Reliability Monitoring Program (RMP) for both IC’s and final assemblies

• Manage day to day operations of the Reliability, Failure Analysis, Manufacturing Quality Engineering and Supplier Quality Departments• Manage Supplier SPC and Quality improvement team• Analyze preliminary design plans and develop reliability engineering program to achieve reliability objectives• Analyze projected product utilization and calculate effect on final system reliability• Advise and confer with design and manufacturing engineering departments to present reliability findings and provide recommendations• Review engineering specifications and drawings and determine design modifications to improve reliability within design and cost requirements• Maintain Reliability Monitoring Program (RMP) for both Solar Package and System• Maintain Supplier Quality Improvement Program• Develop and maintain operating procedures for quality and defect analysis for North Las Vegas, Milpitas and Seal Beach manufacturing facilities• Develop and maintain failure analysis procedures and techniques for test, manufacturing and field failures

•Manage a team of Reliability Engineers and Techs at Santa Ana headquarters•Develop a team of Reliability Engineers in Taiwan and Malaysia•Analyze preliminary design plans and develop reliability engineering program •Analyze projected product utilization and calculate effect on final system reliability •Advise design and manufacturing engineering on reliability findings and provide recommendations •Evaluate subcontractor proposals for reliability testing •Review engineering specifications and drawings and determine design modifications to improve reliability within design and cost requirements •Maintain Reliability Monitoring Program (RMP) for both IC’s and final assemblies•Participate in subcontractor line audits and selection process•Participate in subcontractor Quarterly Business Reviews (QBR) •Provide customer support regarding the reliability/qualification of the product•Develop reliability prediction models utilizing reliability statistics

•Analyze preliminary design plans and develop reliability engineering program to achieve customer reliability objectives•Draft FMEA•Develop reliability risk and qualification plans •Perform cost analysis for execution of the qualification plan Analyze projected product utilization and calculate effect on final system reliability •Advise and confer with design and manufacturing engineering departments to present reliability findings and provide recommendations •Review engineering specifications and drawings and determine design modifications to improve reliability within design and cost requirements •Generate formal qualification/reliability reports•Participate in subcontractor line audits•Participate in subcontractor Quarterly Business Reviews (QBR) •Provide customer support regarding the reliability/qualification of the product•Perform gap analysis between customer requirements and normal company practices

•Aid in defining the final product•Develop reliability risk and qualification plans •Perform cost analysis for execution of the qualification plan •Design and debug all reliability test hardware and fixtures•Drive the qualification phase of the process to completion•Complete failure analysis reports and determine root cause of failure•Generate formal qualification/reliability reports•Maintain Reliability Monitoring Program (RMP)•Lead schedule reduction initiative•Participate in subcontractor line audits•Participate in subcontractor Quarterly Business Reviews (QBR) •Provide customer support regarding the reliability/qualification of the product•Perform gap analysis between customer requirements and normal company practices