Henry Heng Email and Phone Number

The Technical Operations Manager will play a pivotal role in overseeing and managing the technical operations of the company. This key leadership position requires a strategic thinker with a strong technical background, exceptional organizational skills, and the ability to drive operational excellence. The successful candidate will be responsible for ensuring the smooth and efficient functioning of all technical aspects of the company's operations.• Develop and implement a comprehensive… Show more The Technical Operations Manager will play a pivotal role in overseeing and managing the technical operations of the company. This key leadership position requires a strategic thinker with a strong technical background, exceptional organizational skills, and the ability to drive operational excellence. The successful candidate will be responsible for ensuring the smooth and efficient functioning of all technical aspects of the company's operations.• Develop and implement a comprehensive technical operations strategy aligned with the company's goals and objectives.• Lead and manage a team of technical professionals, providing guidance, mentorship, and performance evaluations.• Oversee the day-to-day operations of the technical department, ensuring optimal efficiency and productivity.• Collaborate with cross-functional teams, including engineering, product management, and customer support, to align technical operations with business needs.• Identify areas for process improvement and lead initiatives to enhance operational efficiency, scalability, and cost-effectiveness.• Establish and maintain strong vendor relationships, negotiating contracts and managing service level agreements (SLAs).• Monitor and evaluate key performance indicators (KPIs) to measure and report on the effectiveness of technical operations.• Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and continuous improvement.• Develop and maintain standard operating procedures (SOPs) to ensure consistent and reliable technical operations.• Collaborate with the IT team to ensure the effective management and security of the company's technical infrastructure.• Manage and prioritize multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.• Foster a culture of collaboration, knowledge sharing, and professional development within the technical operations team. Show less

Okoone is a full-service digital agency specialized in providing world-class mobile, web and digital marketing services that help companies around the world unlock market opportunities, engage their customers and accelerate their business.Okoone was founded by two mobile and web industry veterans with the mission to offer product ideation, UI/UX design, software development and digital marketing platforms relying on proven technologies and agile development methodologies at competitive… Show more Okoone is a full-service digital agency specialized in providing world-class mobile, web and digital marketing services that help companies around the world unlock market opportunities, engage their customers and accelerate their business.Okoone was founded by two mobile and web industry veterans with the mission to offer product ideation, UI/UX design, software development and digital marketing platforms relying on proven technologies and agile development methodologies at competitive price without any compromise on quality of deliverables.Okoone is headquartered in Hong Kong and operates a development center managed by international experts in Phnom Penh, Cambodia to serve its customers across the US, Europe and Asia. Okoone is currently employing 20 people and is undergoing triple-digit growth. Show less

Okoone is a full-service digital agency specialized in providing world-class mobile, web and digital marketing services that help companies around the world unlock market opportunities, engage their customers and accelerate their business.Okoone was founded by two mobile and web industry veterans with the mission to offer product ideation, UI/UX design, software development and digital marketing platforms relying on proven technologies and agile development methodologies at competitive… Show more Okoone is a full-service digital agency specialized in providing world-class mobile, web and digital marketing services that help companies around the world unlock market opportunities, engage their customers and accelerate their business.Okoone was founded by two mobile and web industry veterans with the mission to offer product ideation, UI/UX design, software development and digital marketing platforms relying on proven technologies and agile development methodologies at competitive price without any compromise on quality of deliverables.Okoone is headquartered in Hong Kong and operates a development center managed by international experts in Phnom Penh, Cambodia to serve its customers across the US, Europe and Asia. Okoone is currently employing 20 people and is undergoing triple-digit growth. Show less