Henry Do Email & Phone Number

Farmington, Arkansas, United States

Prarie Grove, Arkansas

Prairie Grove, Arkansas, United States

Set up multiple labs and computers for elementary, middle, junior high, and high school.Installed cameras to keep the students safe.Worked on setting up networks and installing a new firewall.

•Communicated with 10 customers daily to quote rates for shipments of freight loads•Developed relationships with 15 prospective customers per week to foster long-term partnerships•Facilitated cross-functional team communication to ensure customers’ orders are fulfilled in a timely manner•Track and trace 75-100 loads per day

•Communicated with customers to coordinate payment of purchase orders and contract fulfillment in a fast-paced and challenging setting•Carried out vendor relationship management to obtain documentation to aid in the collection of payments

Lowell, Arkansas

•Articulated value proposition and signed up an average of 70 carriers and shippers per week to enroll in the JB Hunt 360 Portal•Provided exceptional customer service to mobile app and web portal users with varying levels of technical competency•Extensive weekly testing of JB Hunt 360 app and web portal prior to each system update•Demoed JB Hunt 360 app and web portal to potential customers and business partners daily

•Reviewed and assessed 10-30 carriers’ insurance policies per week•Coached carriers in enrollment process and educated them on JB Hunt’s contracting requirements•Communicated with international partners in Canada and Mexico on a weekly basis

•Trained 15 new employees on game room operations procedures and best practices•Maintained and repaired 96 pieces of gaming equipment daily•Continually supervised the safe play of 50-250 children per shift in the game room•Floated to other departments including cashier, kitchen, merchandise, and showroom

•Provided excellent customer service to 40+ customers per shift•Consistently read back customer orders to ensure order accuracy and entered them into restaurant POS system•Accommodated guests’ food allergy restrictions and communicated ingredient substitutions directly to kitchen staff•Communicated 5-10 order changes to kitchen when necessary while working in a fast-paced setting•Accommodated flexible scheduling as required by demands of restaurant operations