Henry Phang Email and Phone Number

- Establish And Improve Process Condition And Technology- Upgrade Process Capability And Reduce Production Cost- Establish And Modify Process Management Projects - Set Up Process Parameters For A Variety Of Semiconductor Equipment.- Evaluation, Promotion And Planning Of New Equipment / Materials - Abnormal Analysis And Improvement

• Analyzed historical production waste data and created a recommended summary list.• Established and documented process flows for existing and new production processes.• Optimized process flow and data collection for analysis through Excel VBA.• Collaborated with other Manufacturing Department to integrate innovative ways to the existing measures of reducing production waste.

• Operated and improved existing UAT Tester for DBS Intelligent Process Automation (IPA) Project.• Collaborated with a team to convert unstructured data to structured data according to pre-defined template to optimize results.• Accelerated in testing software according to test cases, review outcome, and perform documentation of UAT tasks and activities

• Assisted in processing loan related facility for customers.• Coordinated and communicate with other departments to resolve problems, facilitate solutions, and enhance customer service offerings.• Managed accurate maintenance of customers’ account and information through calling up and verifying with customers.• Presented feedbacks and recommendations to cause of actions in response to customer’s inquiry.