Henry Sia Email & Phone Number

Santa Clara, Ca, Us

Redwood City, California, Us

Host Zoom Webinars/Meetings including All-Hands, Earnings, Week-long Team Workshops, and various other events, using Zoom Administrator, Crestron-GO Tablet, Q-Sys hardware and software, to have a 99.99% satisfaction rateTroubleshot and maintained conference room equipment including, DTEN D7s, DTEN MEs, Mac Minis, iPads, and various peripherals using Zoom Admin, Zoom Device Management, Jamf, and Apple Business Manager, ensuring rooms are at 98% uptime

Redwood City, California, Us

Host Zoom Webinars/Meetings including All-Hands, Earnings, Week-long Team Workshops, and various other events, using Zoom Administrator, Crestron-GO Tablet, and Q-Sys hardware, to have a 99.99% satisfaction rateTroubleshot and maintained conference room equipment including, DTEN D7s, DTEN MEs, Mac Minis, iPads, and various peripherals using Zoom Admin, Zoom Device Management, Jamf, and Apple Business Manager, ensuring rooms are at 98% uptime

Portola Valley, Ca, Us

Was the sole helpdesk at the Priory, leading to a 100% satisfaction rateSupported over 200 users, with ManageEngine, Google Hangouts, and Zoom, to maintain a 99% uptime on classroom studies and IT hardwareTroubleshot various printers, including HP, and Konica Minolta, using Google and self-help programs to maintain a 95% uptimeInventoried all of the IT room, including various Toner, Laptops, Printers, iPads and Apple TVs, to maintain a current inventory sheet for deployment Ran Zoom Events including, Board of Directors, weekly Chapel Webinars, and new-hire interviews, using Zoom Administrator ensuring that the event ran smoothly

Santa Clara, California, Us

Supported events, using Zoom Webinar, Zoom Administrator Tools, various Audio-Visual Tools, ensuring C-Level Executives events go smoothly, including Earnings Calls, Sales Kick Offs, and All-HandsMaintained and updated conference rooms, using MDMs like AirWatch, Logitech Sync, DTEN Orbit, establishing a 99% uptimeManages and Imaged over thousands of laptops, using Microsoft Excel and ServiceNow, to ensure that employees receive necessary tools, resulting in over 98% satisfaction rate

Us

Greets and serves guests, prepares orders, maintains food safety and sanitation, processes light to medium paperwork. Having exceptional customer service is vital.