Henry Torres Email & Phone Number

Winamac, Indiana, United States

Service Technician, Service Manager

• Organize order processing• Responsible for inventory control• Oversee shipping• Receive, Quality check, and Log incoming stock• Facilities Maintenance• Order and Maintain acceptable levels of supplies used throughout the building• Maintain AS/RS System

• Interaction with customers: orders, processing sales, and managing customer issues • Responsible for shipping and receiving of all parts • Prepare schedules: employee, labor, drop-off/pick-up • Unloading, stocking and maintaining required parts• Advise potential clients of estimated time completion and cost• Rebuild, repair, and customize vehicles • Metal fabrication: create customized parts for use in-house and public sale• Perform all accounts receivables/payables and other banking needs as necessary

• Prepared deposits, labor schedules, product projections and financials for DM’s review• Heavy cash handling experience• Interacted with customers: orders, processing sales, and managing customer issues • Responsible for training on new products, features, benefits and pricing• Prepared and maintained quality of products & services • Monitored all servicing equipment: phones, POS systems, all other facility equipment • Unloaded, stocked and maintained required inventory level• Performed all P&L functions including, but not limited to semi-variables, labor, food, and inventory based on percentages of net sales• Directly controlled bottom-line profit based on corporate projections and actual sales • Scheduled 20+ employees based on business needs

Certificate, Autobody/Collision And Repair Technology/Technician, 3.0

Associates Of Applied Science, Electronics And Computer Technician, 3.5