Herbert Evans Email & Phone Number

Durham, North Carolina, United States

•Setup/Implement all new Partners and Organizations.•Lead the move of the QA development team to begin using Datadog Synthetic automation testing for development and maintain all automation cases.•Investigate production issues hosted in AWS utilizing mysql and Datadog•Oversee offshore QA operations.•Participate in daily Agile development standup sessions and grooming.•QA tests software and report defects.•Build automation/smoke and regression tests utilizing datadog synthetic testing.•Act as main escalation point for all support issues raised from support team.•Investigate data issues involving JSON messages.•Build datadog alert logic to monitor all ingestion and data activities 24/7•Investigate issues with Airflow tasks•Research and perform database tasks such as updating, deleting, writing reports in mySQL•Research and perform database tasks such as updating, deleting, writing reports in Mongo

•Wrote code in Agile development writing fixes for Defects and new features using C# , Javascript in Visual Studio.•Created New Features in Product from assigned stories in Jira.•Created software builds using Jenkins.•Utilize Bitbucket for controlling branches and pushing code into final builds through code reviews.•Create VM templates Using Microsoft Azure in the Cloud.•Utilized Terraform code to create VMs in saas environment.•Monitodr and tracked defects utilizing Jira.•Participated in PlanIT poker sessions to determine points for Jira stories.•Setup and deployed customers within the Microsoft Azure Cloud and managed the applications and services within the hosted environment.•Acted as primary support for HCA Healthcare Systems the largest Healthcare system in the United States.•Wrote unit test and assisted with regression QA testing.•Built automation for QA tests utilizing Selenium IDE.•Created load testing scenarios to test performance utilizing LoadNinja.

Morrisville, Nc

Install and configure servers with pre-requisites for LogicalInk software as well as deploy the software and setup the database and maintenance plansImplement and support inbound and outbound HL7 ADT and ORM interfaces from various 3rd party software.Create/Design Forms and form logic with JavaScript for LogicalInk E-Signature software for both HTML, IOS and Windows platforms.QA/Test Bugs/Defects in Jira bug tracking software and apply fixes/patchesSupport issues with topaz signature pads, Wacom devices, and IPads as well as Windows workstationsImplement and support E-signature software for both Hospital and Radiology clients.Successfully drove internal deployment of SecureLink VPN software and solely support it in the organization.Improved internal customer satisfaction surveys to near 100 percent as the primary LogicalInk support staff member and created a reference-able client base.Utilize salesforce for ticket tracking and supporting the client base.Build HL7 interfaces to interface with other software vendors such as Meditech, Epic, Merge RIS, Mckesson and Hyland Onbase.

Raleigh, Nc

•Configured new interfaces with participating clients utilizing Rhapsody Interface engine.•Executed QA plans within the committed schedule, coordinating the efforts of the NC HIE staff, selected vendors, and the broader NC healthcare community•Utilized Rhapsody engine to normalize data from various hospitals utilizing many various custom HL7 standards and consolidated into one standard so that hospitals from all other North Carolina could feed data to the same official NC portal.

Morrisville, Nc

•Tested Defects in the Fuji RIS application that have coded fixes from development and approve or reject the fix in ticket tracking system.•Setup test environments to test various scenarios, faxing, printing etc. for defects in the product. •Brought copies of client databases in house and setup testing scenarios. •Tested and found defects in product and created defect tickets to assign to development.•Investigated ADT, SIU, DFT,ORU,ORM interfaces that integrate with the Fuji RIS product line via stored procedures and triggers. Comply with HL7 specifications.•Created/altered triggers and stored procedures that work on conjunction with HL7 tables.• Added HL7 tables to Oracle and SQL databases and edit system tables as needed to comply with necessary size limits.• Utilized Iguana interface engine to edit pre-existing HL7 mappings to accommodate changes made or requested by 3rd party vendors (Athena, Labcorp, Questlabs, Allscripts, Epic,Powerscribe(Dictaphone),IDX etc.)• Created test database servers and interface channels to test new upcoming changes from other vendors thoroughly before going live in production.•Alterd stored procedures, triggers, and/or size limits within columns in the tables, running updates to fix incorrect data, and/or deleting of bad data. •Worked bi-weekly on-call pager for HL7 interface support. •Installed and configured all new servers with SQL or Oracle, installed and configured the RIS/PACs application and created/configured IIS7 website that works in conjunction with the database. •Created new databases and load all base data tables with configurations to client’s specification via excel CSV files and utilizing tools such as consoledatamigrator and sqlldr.•Reviewd/approved any SQL/Oracle update/delete queries that support members write in the database prior to allowing them to be run to ensure data integrity in client systems.

•Investigated application and interface issues utilizing SQL and Oracle queries and scripts and documented within salesforce.com ticketing system. •Provided senior level interface support for EHR clients with both our Medical record application and other interfaces from 3rd parties such as (Labcorp, Quest, Cerner, Meditech, IDX and other practice management or lab systems). •Edited stored procedures and tables to correct bugs in the database. •Assisted clients with HL7 connectivity issues between 3rd party software and Allscripts EMR/PM products and worked with 3rd party vendors to completion. •Trained application staff on various interface troubleshooting techniques and/or new interface features as they were developed. •Served on-call on tri-weekly basis to support all down HL7 interface issues 24/7•Researched feedback on re-occurring cases and recommend changes to the homegrown interface engine to development which contributed to fixes that prevented more calls from coming in and helped save revenue for the company.•Served as Senior Lead interface resource in the interface escalation team to fellow 4 person team and assisted them with issues they could not resolve. •Created FAQ's and how to's on how support and client's as well can resolve some issues that may have come about with the interfaces.•Collaborated with interface development and E.H.R. development to resolve the reoccurring issue of two unrelated patients being mixed into the same chart (secondary patient matching) which stopped a major issue affecting Allscripts interfaces