Junior Salesforce Platform Engineer
Current* Created Change Orders and renewed self sign certificates in Salesforce environments.* Used Azure DevOps for Salesforce Release Hotfixes in Prod and QA environments.* Used Jira and Confluence.* Used Case Manager ticket solution to fix Salesforce issues for users.* Dealt with problems from users, and provided solutions.* Used technical capabilities in SharePoint and the Office 365 suite.* Worked in a large organisation where various security, privacy, data, and… Show more * Created Change Orders and renewed self sign certificates in Salesforce environments.* Used Azure DevOps for Salesforce Release Hotfixes in Prod and QA environments.* Used Jira and Confluence.* Used Case Manager ticket solution to fix Salesforce issues for users.* Dealt with problems from users, and provided solutions.* Used technical capabilities in SharePoint and the Office 365 suite.* Worked in a large organisation where various security, privacy, data, and environment practices were involved.* Ability to analyse a project, determine the optimal tool set, and present the results.* Ability to deliver quality results in a busy and dynamic business-focused environment.* Utilized Salesforce Service Cloud and Marketing Cloud to help users perform their job.* Utilized various Enterprise Salesforce Sandboxes to make changes for users.* Experienced working in an Agile and Scrum workplace.* Used Git to create SSL certificates for Enterprise Salesforce environments.* Used Microsoft Meetings to attend multiple technical and non-technical meetings on a daily basis.* Used Salesforce AutoRabit to restore lost or deleted meta data. Show less