Herbert Ray Email & Phone Number

Sydney, Australia

Leading compliance audits and inspections across all major aviation and maritime transport systems to ensure alignment with international agreements, transport security programs and Australian aviation and maritime transport security legislation. Managing and conducting enhanced system testing at security regulated airports. Identification of vulnerabilities, risk and other security issues.

Sydney, Australia

• Manage data, statistics and legislative requirements to craft a security system, transport security program and security master operating procedures to support compliant operations in Australia and New Zealand;• Design of facilities for security equipment; • Undertake internal and external auditing, compliance and security testing activities. Implement corrective actions based on findings for continual improvement;• Represent UPS at industry forums and groups such as the Cargo Working Group with the Office of Transport Security; • Provide expert advice and guidance in response to changes in aviation transport security legislation; • Monitor contract performance and contribute to the development of solutions for better service in line with UPS requirements; and• Coached and trained Claims Coordinators and customer resolution officers in obligations to supply timely freight services, manage customer and freight queries and identify areas of risk to security.

Sydney, Australia

• Inspection/assessment of damaged freight to determine liability• Develop strategies for loss and damage prevention• Oversee damage assessments undertaken by other staff• Identify and deal with fraudulent claims• Develop appropriate client correspondence• Manage audit paperwork• Develop and manage daily reports for circulation to management• Generate reports and monitor the performance of the South Pacific Islands operations managed by contracted agents