Herbert Holmberg Email & Phone Number

Downey, California

Gelndale, Ca

• Review incoming Renewals, Change Requests, & New Insertion Orders to assure that all required information is provided• Resolve inconsistencies or query back to appropriate team for resolution• Troubleshoot any site inconsistencies or errors and resolve issues • Review cases completed by Order Entry team to validate accuracy and consistency. Work with teams to resolve any errors. • Ensure cross platform data consistency• Open tickets for system issues and monitor their status• Ensure adherence to quality and time standards for all assigned cases• Validate all requested listings are appearing on YP.Com per request and acceptable standards

Anaheim, Ca

• Inspect all incoming contracts and order requests for completeness and accuracy• Perform Quality Checks on completed work by Data Entry Team to ensure accuracy and completeness of requests• Work with buyers to correct any incomplete or inaccurate work requests• Investigate and correct discrepancies in costs and pricing for accounting• Assign incoming work orders and ensure adherence to time compliance of requests• Data Entry for new contracts, cost and pricing changes, new item configurations, and POS information into multiple systems ensuring accuracy and completeness• Update Production spreadsheets for work flow and volume• Analyze reports to find trends and variances in data entered • Correct discrepancies in data between the different systems• Audit Warehouse Transfers for accuracy• Reconcile Air Waybills vs Warehouse Transfers• Scan Transfers to digital imaging • Create and Maintain spreadsheet in Excel to track all Transfers and Waybills. Create formulas to audit for duplicates

Laguna Niguel, California

• Daily work distribution for Data Entry Staff• Responsible for meeting all production requirements for multiple departments • Responsible for the training of various Immigration forms• Ensure strict adherence to all SOP, Security, Privacy, and Safety Measures• Ensure daily completeness and accuracy of time, attendance and production data bases• Ordering and distribution of supplies• Created and implemented a system to reconcile receiving and distribution logs • Investigate and reconcile discrepancies in receiving and distribution logs • Work with Quality Assurance Team to maintain quality and efficiency of staff performance• Perform Quality Checks on team members to ensure accuracy and compliance to USCIS standards• Evaluation of staff performance• Used 5S methodology to help improve the quality and volume of the work flow• Daily Counts of incoming workload and counts of back logged work• Receipt and Balancing of Clerks Fee’s and Reports• Transmittal of processed fee’s• Investigate and correct discrepancies in Fee Logs and transmittals • Supervise staff of 15-30 daily activities• Identify areas of opportunity for process improvement • Assist in the development and implementation of process improvement strategies

Fontana California

• Responsible for overseeing the reduction of out of box inventory• Created product promotions working directly with the sales team and regional management• Oversaw departmental conversion of ordering processing and inventory management to Oracle• Supervised and trained staff on daily processing of orders and maintaining all production and quality standards• Performed quality and configuration checks on orders• Tracked and updated equipment records• Performed weekly, monthly and annual physical inventory and cycle counts• Assisted order coordinators and sales reps with fixing errors in their orders• Oversaw and performed all inventory control processes• Running and processing of daily and hourly category reports and audited order status's• Used 5S methodology to help improve the quality and volume of the work flow• Assist in the development and implementation of process improvement strategies• Operated as the warehouse supervisor in his absence