Jeff Henderson Email & Phone Number

Downey, Ca

Designs and plans examinations that result in ranked eligibility lists to be used in the selection of candidates for classified jobsDevelops and validates selection tests, interviews, and other examination materialsPlans and develops recruitment media for job candidate searchDirects and oversees the administration and scoring of selection examinationsConducts statistical analyses of examination and demographic data to support examination development, pass point setting, and… Show more Designs and plans examinations that result in ranked eligibility lists to be used in the selection of candidates for classified jobsDevelops and validates selection tests, interviews, and other examination materialsPlans and develops recruitment media for job candidate searchDirects and oversees the administration and scoring of selection examinationsConducts statistical analyses of examination and demographic data to support examination development, pass point setting, and fairnessResponds orally and in writing to examination and classification appeals and protests, and defends procedural validity, integrity, and fairness to the Personnel CommissionReviews temporary assignments (provisional, limited term, contractor) for compliance with laws and regulationsAttends and represents LACOE and the Personnel Commission at various professional associations, meetings, workshops, and conferences for the purpose of maintaining current knowledge of best human resources practices, applicable laws, regulations and requirementsAssists in the preparation of rules and procedures, and interprets rules and policies in response to inquiries Show less

Orange County, California Area

• Performs technical work in conducting job analysis through interviews and questionnaires.• Screens applications to determine whether applicants meet the minimum qualifications of a classification.• Creates written, oral and performance examinations and rating forms and submits them for review by higher level professional staff.• Confers with subject-matter experts in the development and evaluations of tests.• Assists in coordinating the scheduling and administration of… Show more • Performs technical work in conducting job analysis through interviews and questionnaires.• Screens applications to determine whether applicants meet the minimum qualifications of a classification.• Creates written, oral and performance examinations and rating forms and submits them for review by higher level professional staff.• Confers with subject-matter experts in the development and evaluations of tests.• Assists in coordinating the scheduling and administration of examinations and may proctor exams.•Reviews examinations and examination results and performs basic item analysis on written exams, and performs other statistical studies as assigned.• Makes recommendations for passing points.• Prepares drafts of written responses to examination appeals or protests.• Conducts routine classification studies and writes reports or other communications regarding recommended classification actions.• Develops and revises classification descriptions.• Learns and applies rules, regulations, policy, and the Education Code in order to perform related tasks and answer questions from employees and the public. Show less

Greater Chicago Area

• Screen resumes and recruit qualified candidates of senior-level and entry-level positions • Post open positions and direct qualified candidates to hiring manager• Assist in development of HRIS system by verifying employee data spreadsheets and correcting errors• Update job descriptions for all positions

Greater Chicago Area

• Interviewed job incumbents and supervisors to identify job specific KSAO’s for multiple unique jobs• Evaluated incumbent questionnaires and rated minimal job requirements regarding the following factors: knowledge, experience, certification/license, supervision, guidelines/judgment, job complexity, scope and effect of work, contact communication, work environment and physical demands• Assited in creating updated job descriptions for multiple YWCA Metropolitan Chicago roles

Chicago, Illinois

• Conducted internal research using SPSS and Excel on annual engagement survey representing 1,600 nationwide employees • Identified significant improvements and declines in survey-item benchmarks in effort to label factors that statistically attribute to mid-level managers role in shaping employee engagement• Communicated survey results and recommendations for increasing employee productivity and retention to senior leadership and HR managers through written reports and PowerPoint… Show more • Conducted internal research using SPSS and Excel on annual engagement survey representing 1,600 nationwide employees • Identified significant improvements and declines in survey-item benchmarks in effort to label factors that statistically attribute to mid-level managers role in shaping employee engagement• Communicated survey results and recommendations for increasing employee productivity and retention to senior leadership and HR managers through written reports and PowerPoint presentations• Analyzed effectiveness of existing site-specific strategies for boosting employee engagement and communicated results to 11 manufacturing and corporate sites Show less

Chicago, Il

• Project managed creation of Urgent Action Team (UAT) consultation service and full-day pilot training for 12 lead consultants in fast-paced, high energy work environment requiring frequent changes in task prioritization • Created pilot structured interview for Consultant position consisting of 14 items covering nine competencies with respective behavioral anchored rating scale (BARS) • Provided administrative support for seven senior consultants towards identifying selection criteria… Show more • Project managed creation of Urgent Action Team (UAT) consultation service and full-day pilot training for 12 lead consultants in fast-paced, high energy work environment requiring frequent changes in task prioritization • Created pilot structured interview for Consultant position consisting of 14 items covering nine competencies with respective behavioral anchored rating scale (BARS) • Provided administrative support for seven senior consultants towards identifying selection criteria for UAT lead consultant • Drafted and proofed 60-page UAT lead consultant manual consisting of required competencies, processes and outline of performance management evaluation• Proofed hard-copied and web-based client survey drafts Show less

Arlington Heights, Il

• Provided administrative support for President in developing RFP for Global Leadership consulting service• Assisted in editing and testing software for web-based Virtual, Global Leadership consulting service • Invited and participated in American Management Association’s Virtual Global Leadership three-day course

Greater Chicago Area

• Increased class of 14 students’ I / O knowledge, technical and non-technical writing skill, and use of SPSS, Word and Excel through one-on-one coaching • Increased class of 14 students’ I / O ability to conduct analyses using Excel and SPSS including multiple regression, factor analysis, ANOVA, t-test, and correlations• Confidentially evaluated students’ ability to apply data analysis in organizational and leadership development contexts through weekly assignment grading using… Show more • Increased class of 14 students’ I / O knowledge, technical and non-technical writing skill, and use of SPSS, Word and Excel through one-on-one coaching • Increased class of 14 students’ I / O ability to conduct analyses using Excel and SPSS including multiple regression, factor analysis, ANOVA, t-test, and correlations• Confidentially evaluated students’ ability to apply data analysis in organizational and leadership development contexts through weekly assignment grading using BARS• Conducted content analyses on two distinct student surveys on grant funding and proposed academic calendar changes for I / O department head Show less

Marengo, Illinois

• Interviewed, hired, trained and supervised 23 direct reports, including facility managers and staff while managing payroll for $65,000 department budget• Conducted needs assessment and implemented adjustments resulting in 27.6% revenue increase from 2010 - 2011• Designed and conducted 20-hour lifeguard and pool manager training program• Administered written employee selection tests while providing a fair environment and confidentially graded tests for all hires• Maintained… Show more • Interviewed, hired, trained and supervised 23 direct reports, including facility managers and staff while managing payroll for $65,000 department budget• Conducted needs assessment and implemented adjustments resulting in 27.6% revenue increase from 2010 - 2011• Designed and conducted 20-hour lifeguard and pool manager training program• Administered written employee selection tests while providing a fair environment and confidentially graded tests for all hires• Maintained communications for over 500 seasonal clients through local media and organizational messages and improved program satisfaction resulting in 27 percent revenue increase from 2010 - 2011 Show less

Greater Chicago Area

• Ensured regular communication with two client organizations and provided satisfactory contractual services – including management of recreational facilities, staff, customers and legal codes• Supervised new hire on-boarding and performance management for six direct reports

Master Of Arts (M.A.), Industrial And Organizational Psychology, 3.92

Activities and Societies: Faculty Assistant for I / O Statistics course Graduated with a 3.92/4.00 GPA Served as Teachers Assistant.

Bachelors, Psychology

Education record