Submarine cable system management, service provisioning。

Supervising a team of engineers managing service delivery and provisioning in South Asia and North Asia region, countries including Hong Kong, Taiwan, South Korea. Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Manages 26+ telco service partners to deliver last miles Ethernet services and related telecom services. Accountable to all provisioning related matters, helping the team to solve wide range of complex problems in accordance with company policies and… Show more Supervising a team of engineers managing service delivery and provisioning in South Asia and North Asia region, countries including Hong Kong, Taiwan, South Korea. Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Manages 26+ telco service partners to deliver last miles Ethernet services and related telecom services. Accountable to all provisioning related matters, helping the team to solve wide range of complex problems in accordance with company policies and procedures.Key responsibilities• Responsible for supervising a team of engineers including planning work schedule, dividing it among engineers.• Managing 26+ carrier partners, resolving any possible service delivery issues to meet customer project requirement, deliver great customer experience.• Set objectives with telco partners align with customer business needs.• Build strong partnerships with thirty party suppliers and peers, promotes and contributes to the success of the business account.• Providing training, coaching to the engineers, directing the work of engineers, managing the performance of the engineers including setting objectives, assessing performance of the engineers for continuous improvement. Show less