Amy H. work email
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Amy H. personal email
I'm passionate about leveraging design, healthcare, and technology to create better health care experiences. As a creative problem solver, I use user-centered design and develop tools to improve health outcomes and patient engagement. Healthcare design is what I enjoy most because there are so many opportunities to directly and positively impact individuals' daily lives. My work can be viewed here: www.amy-hernandez.comExperienced in improving the patient experience, increasing patient satisfaction and HCAHPS scores, reducing readmissions, and more. I have over four years of experience in collaborating with U.S. healthcare facilities to improve patient experiences and increase efficient, cost-effective care. Previous clients include University of Maryland Medical Center, Kaiser Permanente, Providence Health, AdventistHealth, Maimonides Medical Center, and Dignity Health.
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Product DesignerHealthtrioBattle Ground, Wa, Us
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Product DesignerMpulse May 2022 - PresentLos Angeles, California, Us• Collaborate with UI Engineers and C-Suite level stakeholders to develop a design system to streamline the redesign of 10+ clients.• Partner with Product Management, Engineering, Quality Assurance teams, and clients to design user interfaces that positively impact CAHPS scores.• Conduct research on existing products to provide tangible feedback to improve product quality and user experience. -
Graphic Designer, ElearningAudigy Feb 2021 - May 2022Vancouver, Wa, Us• Designed eLearning modules to enable online training for 650 members.• Created a style guide, educational materials, and presentation decks for annual conference with over 500 attending members.• Conceptualized new HR program name, redesigned printed materials.• Coordinated with the Product Development team to update the visual design of a digital patient experience platform for 32 members. -
User Experience DesignerPacific Diabetes Technologies Inc Oct 2020 - Nov 2020• Conducted stakeholder interview to determine project scope.• Implemented research methodologies and analyzed key insights.• Redesigned mobile and desktop website to meet client goals.• Developed hi-fidelity mockups to hand off to a development team. -
Graphic DesignerLanguage Link Jul 2020 - Oct 2020Vancouver, Wa, Us• Prepared and edited supplied artwork in multiple different languages for final print production.• Assisted project leads with management of variation of files and assets. -
Senior Graphic DesignerAsi Business Group Inc. Jan 2018 - Feb 2020Wilsonville, Oregon, Us• Spearheaded two motion graphic product explainer videos incorporated into the sales process for prospective clients• Launched the Partner Box, a B2B relational marketing strategy to foster customer loyalty and cultivate long-term client engagement• Facilitated the redesign, content curation, and management of company LinkedIn page leading to an average of 540 clicks a month, engagement grew by 20.5%, and follower count increased by 20• Improved the B2B customer journey by developing the Implementation Toolkit that included product instructions, resource materials, and customizable PowerPoint presentation -
Graphic DesignerAsi Business Group Inc. Nov 2015 - Jan 2018Wilsonville, Oregon, Us• Designed and managed daily pipeline of artwork mock-up requests. Managed the print production process, prepared press-ready files, communicated with vendors, and shipped final products• Produced print and digital marketing materials for annual nursing conference• Designed products and communications for hospitals to improve HCAHPS scores.
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Graphic Production ArtistGreenlayer Usa May 2015 - Nov 2015Portland , Oregon , Us• Prepared supplied artwork to be production-ready• Assisted lead designer with file management and created PDFs for review• Created on-brand mock ups for client review• Final approval from digital to printed production -
Graphic DesignerKahveology Oct 2014 - May 2015• Created and redesigned printed materials: menu, coffee pot labels, front door sign, and large window display (hand-lettered chalk)
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Graphic Design InternChildren'S Healing Art Project (Chap) Sep 2014 - Dec 2014Portland, Oregon, Us• Designed digital and print media for large, annual fundraiser gala, CHAPlandia.• Promoted and managed social media campaigns, increased engagement by 10%. -
Social Media Coordinator InternMeals On Wheels People Feb 2014 - May 2014Portland, Or, Us• Developed brand recognition and online awareness by launching new social media accounts across multiple platforms, generating 100% new inbound traffic. -
Teacher CounselorYouth Villages Jan 2011 - May 2013Memphis, Tn, Us• Led behavioral health management skills groups to youth ages 8 - 18.• Tracked daily client progress, participated in therapy goal meetings.• Collaborated with patients, families, therapists, and therapeutic staff to provide a seamless discharge transition.• Assisted with crisis management and therapeutic intervention; creatively and collaboratively solved problems with clients, families, and social workers. -
Vice PresidentMonmouth Independence Tenants Union Jan 2010 - Jun 2010• Collaborated with other members to update and maintain records• Advocated for tenant rights at city council meetings• Resourced tenant concerns with weekly canvassing efforts; brought forth these concerns to the board to initiate plans of action • Marketed the tenants union to surrounding communities and students• Utilized design skills to create and re-brand promotional pieces
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Archives And Exhibits AssistantWestern Oregon University Sep 2008 - Jun 2010Monmouth, Or, Us• Assisted with development and installation of various exhibits• Created informational websites for exhibits• Updated paper and electronic exhibit and archive information• Administration assistance, clerical work -
Marketing And Communications CoordinatorWestern Oregon University Sep 2006 - Jun 2007Monmouth, Or, Us• Created marketing materials for weekly on-campus programs for students• Communication of events and activities to students• Organized and maintained updated system of program information• Collaborated with the association to better student leadership on campus; diversity and leadership training
Amy H. Skills
Amy H. Education Details
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University Of OregonUx/Ui Design -
Western Oregon UniversityGraphic Design
Frequently Asked Questions about Amy H.
What company does Amy H. work for?
Amy H. works for Healthtrio
What is Amy H.'s role at the current company?
Amy H.'s current role is Product Designer.
What is Amy H.'s email address?
Amy H.'s email address is ah****@****oup.com
What schools did Amy H. attend?
Amy H. attended University Of Oregon, Western Oregon University.
What skills is Amy H. known for?
Amy H. has skills like Leadership, Print Design, Social Media, Illustrator, Adobe Acrobat, Brand Development, Corporate Branding, Content Management, Wireframing, Visual Communication, Graphic Design, User Experience.
Who are Amy H.'s colleagues?
Amy H.'s colleagues are Carin Mallon, James Milano, Debra Mcdaniel, Pmp, Michael Call, Aubrey P., Asma Hasan, Joe Pro.
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