Amy H. Email & Phone Number

Portland, Or, Us

Battle Ground, Wa, Us

Los Angeles, California, Us

• Collaborate with UI Engineers and C-Suite level stakeholders to develop a design system to streamline the redesign of 10+ clients.• Partner with Product Management, Engineering, Quality Assurance teams, and clients to design user interfaces that positively impact CAHPS scores.• Conduct research on existing products to provide tangible feedback to improve product quality and user experience.

Vancouver, Wa, Us

• Designed eLearning modules to enable online training for 650 members.• Created a style guide, educational materials, and presentation decks for annual conference with over 500 attending members.• Conceptualized new HR program name, redesigned printed materials.• Coordinated with the Product Development team to update the visual design of a digital patient experience platform for 32 members.

• Conducted stakeholder interview to determine project scope.• Implemented research methodologies and analyzed key insights.• Redesigned mobile and desktop website to meet client goals.• Developed hi-fidelity mockups to hand off to a development team.

Vancouver, Wa, Us

• Prepared and edited supplied artwork in multiple different languages for final print production.• Assisted project leads with management of variation of files and assets.

Wilsonville, Oregon, Us

• Spearheaded two motion graphic product explainer videos incorporated into the sales process for prospective clients• Launched the Partner Box, a B2B relational marketing strategy to foster customer loyalty and cultivate long-term client engagement• Facilitated the redesign, content curation, and management of company LinkedIn page leading to an average of 540 clicks a month, engagement grew by 20.5%, and follower count increased by 20• Improved the B2B customer journey by developing the Implementation Toolkit that included product instructions, resource materials, and customizable PowerPoint presentation

Wilsonville, Oregon, Us

• Designed and managed daily pipeline of artwork mock-up requests. Managed the print production process, prepared press-ready files, communicated with vendors, and shipped final products• Produced print and digital marketing materials for annual nursing conference• Designed products and communications for hospitals to improve HCAHPS scores.

Portland , Oregon , Us

• Prepared supplied artwork to be production-ready• Assisted lead designer with file management and created PDFs for review• Created on-brand mock ups for client review• Final approval from digital to printed production

• Created and redesigned printed materials: menu, coffee pot labels, front door sign, and large window display (hand-lettered chalk)

Portland, Oregon, Us

• Designed digital and print media for large, annual fundraiser gala, CHAPlandia.• Promoted and managed social media campaigns, increased engagement by 10%.

Portland, Or, Us

• Developed brand recognition and online awareness by launching new social media accounts across multiple platforms, generating 100% new inbound traffic.

Memphis, Tn, Us

• Led behavioral health management skills groups to youth ages 8 - 18.• Tracked daily client progress, participated in therapy goal meetings.• Collaborated with patients, families, therapists, and therapeutic staff to provide a seamless discharge transition.• Assisted with crisis management and therapeutic intervention; creatively and collaboratively solved problems with clients, families, and social workers.

• Collaborated with other members to update and maintain records• Advocated for tenant rights at city council meetings• Resourced tenant concerns with weekly canvassing efforts; brought forth these concerns to the board to initiate plans of action • Marketed the tenants union to surrounding communities and students• Utilized design skills to create and re-brand promotional pieces

Monmouth, Or, Us

• Assisted with development and installation of various exhibits• Created informational websites for exhibits• Updated paper and electronic exhibit and archive information• Administration assistance, clerical work

Monmouth, Or, Us

• Created marketing materials for weekly on-campus programs for students• Communication of events and activities to students• Organized and maintained updated system of program information• Collaborated with the association to better student leadership on campus; diversity and leadership training

Ux/Ui Design

Bachelor Of Arts, Graphic Design