Jennifer Hernandez Email & Phone Number
Who is Jennifer Hernandez? Overview
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Jennifer Hernandez is listed as Sales Representative at State Farm, a with 107175 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Jennifer Hernandez.
Jennifer Hernandez previously worked as Customer Support II at Costar Group and Customer Support I at Costar Group. Jennifer Hernandez holds Bachelors, Biology/Biological Sciences, General, Senior from Georgia State University.
Email format at State Farm
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About Jennifer Hernandez
I am a Pre-Finance major at Georgia State University’s J. Mack Robinson College of Business. I previously earned a Bachelor of Science degree in Biology from Georgia State's College of Arts & Sciences. I am very curious and love digging into customer problems and solving them with my resources. I am a results-oriented customer support associate with 2 years of experience in customer support for ads on Apartments.com. I have a proven history of providing excellent customer care. My passion lies in helping and ensuring customer satisfaction, and I thrive in environments that challenge me to grow and innovate.Apart, from working at CoStar Group, I enjoy volunteering!
Jennifer Hernandez's current company
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Jennifer Hernandez work experience
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Customer Support Ii
• Resolve over 200 cases & calls for renters, clients, & sales• Advise customers with technical product issues, utilize troubleshooting procedures and collaborate with Triage team to resolve escalated concerns• Cooperated in team meetings and training sessions, contributing to ongoing improvements in customer service processes• Consistently exceeded quarterly expectations • Analyzed listings for possible fraud to ensure a safe marketplace• Complete weekly projects and audits
Customer Support I
• Fulfilled customer & sales requests via calls and emails promptly, addressing inquiries regarding products, services, or account issues• Captured real time data for our CRM tool• Resolved customer complaints with a focus on maintaining high levels of satisfaction, achieving a 98% customer on quality call assurance• Train new hires on our tools and processes
Hostess
• Delegated a team of 4 -5 to ensure a smooth shift for customers and servers • Planned and prepared reservations for 400-800 guests• Organized and planned a smooth shift for guests and servers• Addressed customer complaints
Hostess
• Accompanied customers at their preferred tables and maintained restaurant rotation • Maintained health sanitation guidelines
Colleagues at State Farm
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Joey Miles
Colleague at State FarmGreater Bloomington, Illinois Area, United States
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Ben Peck
Colleague at State FarmParkesburg, Pennsylvania, United States
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Chevon Cunningham
Colleague at State FarmLima-Van Wert-Celina Area, United States
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Margaret Baltrusitis
Colleague at State FarmCicero, New York, United States
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Christina Michael-Nathan
Colleague at State FarmHomestead, Florida, United States
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Rosanna Aracena
Colleague at State FarmBay Shore, New York, United States
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Steven Hansen
Colleague at State FarmGreater Bloomington, Illinois Area, United States
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Ryan Lackey
Colleague at State FarmKnoxville, Tennessee, United States
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Scoop Price
Colleague at State FarmPickens, Mississippi, United States
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Andrea V.
Colleague at State FarmLargo, Florida, United States
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Jennifer Hernandez education
Frequently asked questions about Jennifer Hernandez
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What company does Jennifer Hernandez work for?
Jennifer Hernandez works for State Farm.
What is Jennifer Hernandez's role at State Farm?
Jennifer Hernandez is listed as Sales Representative at State Farm.
Where is Jennifer Hernandez based?
Jennifer Hernandez is based in Atlanta, Georgia, United States while working with State Farm.
What companies has Jennifer Hernandez worked for?
Jennifer Hernandez has worked for State Farm, Costar Group, The Capital Grille, and Red Pepper Taqueria.
Who are Jennifer Hernandez's colleagues at State Farm?
Jennifer Hernandez's colleagues at State Farm include Joey Miles, Ben Peck, Chevon Cunningham, Margaret Baltrusitis, and Christina Michael-Nathan.
How can I contact Jennifer Hernandez?
You can use AeroLeads to view verified contact signals for Jennifer Hernandez at State Farm, including work email, phone, and LinkedIn data when available.
What schools did Jennifer Hernandez attend?
Jennifer Hernandez holds Bachelors, Biology/Biological Sciences, General, Senior from Georgia State University.
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