Stephanie Hernandez Email & Phone Number

Miami, Fl, Us

Coral Gables, Florida, United States

-Develop, design, maintain and update all website environments under Amerant (content, errors, assets, QA testing, ticket requests and related subdomains)-Responsible for handling all vendors and freelancers related to website maintenance or third-party tools-SEO manager and management of A/B testing for optimization of UX/UI-Liaison for sports partnerships between Amerant and Miami HEAT, Miami Marlins and Rice University

Miami/Fort Lauderdale Area

My role (which is 100% remote) includes website management and landing page creation, content creation and content calendar management, strategy, and management for social media and web, SEO/organic search, KPI reporting, newsletter creation, managing lead generation, overseeing social media and advertising, reviewing paid media budgets, implementing paid search campaigns, updating the knowledgebase, supporting employees internally with marketing requests while managing other team members and developers, updating sales decks and case studies, creating pipeline copy, co-producing a web series/podcast and other marketing & sales-related tasks.I am part of the core team that handles internal, everyday tasks, processes, and flows for the 100+ employees and oversees the marketing department.While here I've had to work in Hootsuite, Slack, Canva, Prospect.io (now Overloop), Adobe Suite, Mailchimp, Google Ads, SEMRush, Google Analytics, Google Search Console, Microsoft Office, Social Media (FB, IG, LinkedIn, Twitter, and Youtube), and paid media campaigns, Streak, WordPress, Printful, Restream.io, Captivate.FM, Monday.com, Asana, Trello, Zoom, Google Meet, and Google Suite among other tools."We grow companies."Our Collective solves challenges across business, brand, product, executive recruiting, and technology. We have developed a flat, flexible, and efficient model that allows us to support our clients by providing top-down leadership that drives change and accelerates growth, subject matter experts that can execute challenging tasks, and the ability to find and help build top tier, in-house teams, through our network.

Miami/Fort Lauderdale Area

SEO Management (on page and off page), Wordpress, website design, content & copy writing for posts and blogs, email campaign management (automation), ABM, B2B sales strategies, overview of analytics (Google Analytics, Moz, SpiderFrog, Webmaster tools) to realign marketing efforts. Creating graphics, copy and scheduling social media (via Buffer). Experience with Adobe Suite to edit photos, videos, media kits and website collateral for branding purposes. Building backlinks for website rankings. Maitaining citations, reviews and feedback for customer service. Provided other office roles as necessary.

Miami/Fort Lauderdale Area

• Created and implemented marketing calendars for clients• Created and scheduled social media copy and content for clients (Buffer)• Created social media reports to present to clients• Attended meetings and conference calls• Assisted in event logistics• Created graphics and collateral for client’s events and brand• Curated and created blog content• Ran and monitored social media and online ads (Twitter, Facebook, Google)• Assisted in online conversions and event ticket sales• Used ‘communities’ to promote events and content (Reddit, LinkedIn, and various forums)• Created and scheduled email campaigns (automated and direct outreach) for event promotions, newsletters and conversions (Mailchimp & Outlook)• Communicated directly with clients to coordinate daily tasks and long-term goals• Market research & implementation• Assisted in and headed other tasks as necessary

Fort Lauderdale, Florida

Entertainment production company. Director of event management for corporate and special events, CRM, office sales and customer service. Includes emailing, invoicing and creating contracts with vendors, clients and third-party contacts, creating and revising timeline and run-of-shows, organizing teams and handling onsite management. Director of online marketing including campaigns, newsletters, blogs, and social media sites as well as creating content (videos, flyers, posts) while keeping SEO and demographics in mind. Office management including filing, organization, overseeing the internship program and selection, setting up and running client meetings and accounting for employee information collection and operations. Also includes administrative and clerical duties.

North Miami Beach, Florida

Placed as person in charge of sales which included client meetings, office calls, emails and other inquiries and website live support for potential clients as well as overseeing customer service. Also in charge of event planning/management which included booking and assigning third party vendors and performers, day-of-coordination, holding office meetings, attending and participating in tradeshows, expos and networking events, utilizing the CRM program and overseeing the interns and assistants. I also performed marketing duties including but not limited to writing articles and email campaigns, ensuring proper use of SEO in social media and our website and created content for website and social media accounts.

North Miami Beach, Fl

Expertly planned and coordinated various social and corporate events which included establishing budgets, viewing venues, contacting third-party vendors such as catering, venues and florists, presented timelines and reviewed contracts. Assisted in client, sales and vendor meetings and served as primary-contact and day-of-coordinator. Oversaw setup and tear down of various components including booths, event and lighting design and food & beverage. Created marketing items such as clothing, giveaways, and deals to increase client sales. Managed online marketing for various social media platforms and created and scheduled content over a period such as articles, photos and blurbs to increase visibility. Attended expositions, trade shows, and conference meetings representing the company.

Greeley, Co

Performed all regular front desk duties including but not limited to check-in/check-out, reservations, money transactions, cleaning, room blocking and group stays, security and property walks, customer service and fulfilling requests. I created and oversaw initiative to market local hotel through social media platforms to increase visibility, and I assisted in planning and carrying out an open house event after hotel-renovations were completed. I also trained new employees in front desk duties.

Bachelor Of Science (Bs), Recreation, Tourism And Hospitality

Activities and Societies: Alpha Phi, NSSHLA, Best Buddies

Bachelor Of Applied Science - Basc, Marketing