Hernando Suarez
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Hernando Suarez Email & Phone Number

Customer Service - Insurance Looking for the next Professional Challenge
Location: Sault Ste. Marie, Ontario, Canada 3 work roles 5 schools
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Role
Customer Service - Insurance Looking for the next Professional Challenge
Location
Sault Ste. Marie, Ontario, Canada

Who is Hernando Suarez? Overview

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Hernando Suarez is listed as Customer Service - Insurance Looking for the next Professional Challenge based in Sault Ste. Marie, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Hernando Suarez.

Hernando Suarez previously worked as Gerente de gestión at Segga Ltda and Gerente Sucursal at Previsora Seguros. Hernando Suarez holds Administrador De Empresas, Empresa, Gestión, Marketing Y Disciplinas Afines from Universidad Ean.

Profile bio

About Hernando Suarez

Authorized to Work in CanadaProfessional in Business Administration with 25 years of extensive experience in negotiation and customer service management. I participated in the design, development of action plans and implementation of processes, policies and procedures in the customer service and marketing department based on the needs of customers and company projects. I have extensive experience in global companies working in multicultural and diverse environments. I trained groups of more than 80 people from various professional areas focused on risk management and customer service. In addition, I have performed functions and developed new lines of business with a high level of commitment. Additionally, actively participate in special projects in one of the most important companies in the Colombian market in the professional services sector. I have developed various skills such as the ability to pay attention to details, excellence in achieving corporate goals, strong analytical skills, working in a fast-paced environment, teamwork, problem-solving skills, thinking skills and respond quickly by adjusting operating schedules and plans in response to unplanned events, high level of confidence and adaptability to change. Spanish native language. English Professional hdo.suarez@gmail.com

3 roles

Hernando Suarez work experience

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Gerente De Gestión

Segga Ltda

Bogotá

Fundador Consultor estratégico y líder de equipo en la planificación, estructuración y ejecución de modelos comerciales enfocado en las licitaciones públicas y privadas en seguros y servicios.Estructuración de outsourcing para operar y administrar modelos de negocio para seguros y afines.Fortalecimiento del canal de servicio al cliente y la experiencia de la comercialización de intangibles.Logros: Haber liderado y transformado un modelo de gestión de contratación publica y negocios corporativos con más de 400 nuevos cierres exitosos de licitaciones durante 8 años y alcanzado ventas anuales superiores a US15 millones anuales.

May 2008 - Nov 2019

Gerente Sucursal

Previsora Seguros

Bogotá

Gerencia Estrategia en el desarrollo de nuevos canales de ventas y el fortalecimiento de aliados estratégicos de agentes comerciales, su formación y acompañamiento en orientación al servicio y con gerenciamiento de la experiencia del cliente con enfoque a los detalles como valor agregado.Logros:Incremento de 12% en Agentes comerciales para nuestra fuerza de ventas con un participación de las ventas mensuales del 15%.Formación de 30 agentes incluyendo sus empleados en servicio y atención de necesidades en análisis de riesgo y reclamaciones.

Apr 2007 - Feb 2008

Subgerente Regional

Previsora Seguros

Bogotá

Planificación Estrategia en formulación y evaluación de licitaciones públicas en el nivel central y de organismos nacionales. Logros:Indice de efectividad en la presentación de ofertas del 81% entre los años 2004 2007. Facturación anual superior a US35 millones anuales.

Aug 2004 - Aug 2007
5 education records

Hernando Suarez education

Administrador De Empresas, Empresa, Gestión, Marketing Y Disciplinas Afines

Universidad Ean

Activities and Societies: RunnerAdministrador de Empresas, enfocado en la Experiencia del cliente, el servicio y procesos de cambio.

Diplomado En Alta Gerencia En Seguros, Empresa, Gestión, Marketing Y Disciplinas Afines

Tecnológico De Monterrey

Desarrollo de habilidades Gerenciales en Estrategia en la Administración y Análisis de Riesgos

Diplomando En Mercadeo, Empresa, Gestión, Marketing Y Disciplinas Afines

Universidad Ean

Desarrollo de programas de emprendimiento en Mercadeo y Servicio Al cliente y su impacto en la responsabilidad social.

FAQ

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What is Hernando Suarez's role at their current company?

Hernando Suarez is listed as Customer Service - Insurance Looking for the next Professional Challenge.

Where is Hernando Suarez based?

Hernando Suarez is based in Sault Ste. Marie, Ontario, Canada.

What companies has Hernando Suarez worked for?

Hernando Suarez has worked for Segga Ltda and Previsora Seguros.

How can I contact Hernando Suarez?

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What schools did Hernando Suarez attend?

Hernando Suarez holds Administrador De Empresas, Empresa, Gestión, Marketing Y Disciplinas Afines from Universidad Ean.

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