Hersh Tilva Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York, New York, United States

Greater New York City Area

+ Product Vision, Strategy, and Roadmap: Create value and solve customer problems with effective product planning; define and communicate product vision, set product strategy, and drive product development prioritization and execution. + Create an organizational culture to focus on outcomes, not output. Translate business problems into both short and long-term priorities on Theme-based roadmaps, while balancing customers' needs with corporate objectives. + Product Ideation and Innovation: Using various design research methods and in-field research activities, generate ideas that transform compelling opportunities into commercial offerings. Make ideas feasible to deliver value by rapid prototyping and execute inexpensive but reliable experiments.+ Product Leadership and Product Delivery: Lead cross-functional teams and manage product development lifecycle including research and discovery, design, development, release management, as well as experimentation and validation.+ Customer-Driven Product Development: Increased Net Promoter Score from 38 to 57 by creating a continuous loop of discovering context and reasons behind the score, conducting root cause analysis, communicating insights with all stakeholders, implementing changes to the product, and measuring the outcome.+ Product Design Management: Delivered a stunning UX by taking a customer-centric approach to designing UI. Improved Designer-Engineer collaboration and increased design quality and development productivity. + Attain product excellence by creating a customer-driven approach and a direct feedback loop with customers, enabling product teams to focus on specific user problems. Improved client’s productivity 10X by automating talent screening and predicting interview-to-hire success rate using AI.

Parsippany, New Jersey, United States

Head product management, designing and software development of InSync Electronic Medical Records and Practice Management System and Patient Portal. Create and prioritize the product roadmaps. Drive strategic initiatives. Build, expand, and manage teams responsible for design, development, and operations.+ Headed product management, design, and software development of SaaS InSync Electronic Medical Records and Practice Management System.+ Built, expanded, and managed teams of more than 50 highly qualified and skilled product managers, designers, software engineers.+ Approved and prioritized customer and sales team software change requests and incorporated them in product roadmaps and release plans. Quick turnaround of new features had increased customer retention rate by 32% and revenue by 15% approximately.+ Actively monitored trends and opportunities in the healthcare information technology industry to strategized product designing.+ Moderated Customer Advisory Board to align corporate goals and strategies with client requirements.Drove strategic initiatives such as interoperability program with government and private Health Information Exchanges, ACO, healthcare registries, and several federal and state agencies.+ Ensured compliance of regulatory standards such as Medicare and Medicaid EHR Incentive Programs and Affordable Care Act.

Piscataway, New Jersey, United States

+ Product owner of the clinical software application from conception to completion stage.+ Transformed the ineffective outsourced IT model into a successful in-house software development department. Instrumental in transitioning a service-oriented company to a product-based company. + Instrumental in launching the product to the market and thereafter supported all post launch operational aspects.+ Architected client-centric training and onboarding processes using cutting edge tools, methods, and talent. + Established and scaled cost-efficient customer support operation by leveraging global resources and capabilities. Operational efficiency increased EBITDA by 20% approximately.+ Managed software development activities of multiple projects in different phases, including planning, initiation, execution, monitoring, control, and closure.+ Lead product analyst team which was responsible for creating product specifications based on customer needs, competitive analysis, market research, medical informatics knowledge, insights, and organizational goals. + Approved detailed feature descriptions, flowcharts, program functions, and steps required in developing and tailoring computer programs developed by programmer analysts. + Implemented integration with nationwide health care networks and health insurance networks and various Hospital Management Systems.

Master Of Business Administration - Mba, Specialization In Product Management

Focused on the following subjects: Technology Product Management Innovation and Design New Product Development Pricing Strategy Brand.

Bachelor Of Science - Bs, Computer Science