Heru Permana Email & Phone Number

South Tangerang, Id

West Jakarta, Jakarta, Indonesia

The role involves overseeing the development of new finance applications to ensure that they automate and integrate smoothly with our existing products, aligning with the company's vision. The successful candidate will collaborate with related departments to define objectives, identify issues, and set priorities.Key Responsibilities:- Proactively prioritize requirements and effectively define the project scope.- Adhere to industry best practices to ensure the success of the… Show more The role involves overseeing the development of new finance applications to ensure that they automate and integrate smoothly with our existing products, aligning with the company's vision. The successful candidate will collaborate with related departments to define objectives, identify issues, and set priorities.Key Responsibilities:- Proactively prioritize requirements and effectively define the project scope.- Adhere to industry best practices to ensure the success of the project.- Demonstrate technical savvy by introducing project management tools to enhance communication.- Work closely with development teams to ensure technical design is consistent and integrates well across different markets.- Participate in User Acceptance Testing (UAT) and oversee the completion of System Integration Testing (SIT) post-handover. Show less

Tangerang Selatan, Banten, Indonesia

Managing strategic product alignment: Ensured seamless integration of products with company strategies. Collaborated across functions to define vision and priorities. Proactively prioritized requirements, set realistic expectations, and defined project scope effectively. Adhered to industry best practices, contributing to significant project success.Demonstrated tech-savvy: Introduced project management tools, enhancing communication. Collaborated closely with development teams to… Show more Managing strategic product alignment: Ensured seamless integration of products with company strategies. Collaborated across functions to define vision and priorities. Proactively prioritized requirements, set realistic expectations, and defined project scope effectively. Adhered to industry best practices, contributing to significant project success.Demonstrated tech-savvy: Introduced project management tools, enhancing communication. Collaborated closely with development teams to ensure tech design synergy across markets. Spearheaded User Acceptance Testing (UAT) and post-handover completion of technical and System Integration Testing (SIT).Projects include diverse scopes related to IKEA offline stores, Data Analytics, and Logistics, such as:1. Data Analytics Tools with Power BI, IKEA Indonesia2. Central Fulfillment Unit for East Area, IKEA Indonesia3. Implemented Dynamics NAV as an enterprise resource planning (ERP) for all IKEA stores. Show less

West Jakarta, Jakarta, Indonesia

1. Conducted comprehensive evaluations of business processes, proactively anticipating requirements and identifying areas for enhancement.2. Led continuous reviews of business processes, formulating effective optimization strategies.3. Stayed abreast of the latest process and IT advancements to ensure systems were automated and modernized.4. Documented and communicated results to stakeholders, fostering transparency and collaboration.5. Collaborated closely with clients… Show more 1. Conducted comprehensive evaluations of business processes, proactively anticipating requirements and identifying areas for enhancement.2. Led continuous reviews of business processes, formulating effective optimization strategies.3. Stayed abreast of the latest process and IT advancements to ensure systems were automated and modernized.4. Documented and communicated results to stakeholders, fostering transparency and collaboration.5. Collaborated closely with clients, technicians, and managerial staff to ensure seamless project execution.6. Executed user acceptance testing, ensuring product quality and alignment with user expectations.7. Monitored project deliverables, meticulously ensuring timely completion.Key Projects:1. Digital Growth Hacking - MyOrbit Business Team (Telkomsel) main coordinator for initiatives to optimize digital processes, contributing to the growth of MyOrbit Business Team.2. SMOOA Project (Telkomsel & Indihome) Played a role in the SMOOA Project, enhancing the ease of transactions for Telkomsel and Indihome customers in purchasing internet data packages. Show less

North Jakarta, Jakarta, Indonesia

In this role, I excelled in various key responsibilities:• Collaborated with cross-functional teams to ensure the successful delivery of the project• Developed user stories and acceptance criteria to defne and document project requirements• Conducted a comprehensive analysis of existing business processes to identify ineffciencies and develop solutions to improve operational effciency• Designed a workfow model to identify and document all possible scenarios for a given… Show more In this role, I excelled in various key responsibilities:• Collaborated with cross-functional teams to ensure the successful delivery of the project• Developed user stories and acceptance criteria to defne and document project requirements• Conducted a comprehensive analysis of existing business processes to identify ineffciencies and develop solutions to improve operational effciency• Designed a workfow model to identify and document all possible scenarios for a given system• Developed a comprehensive set of test plans and scripts to ensure the accuracy and quality of system outputs• Wrote technical documents to clearly explain system features and functionalities to stakeholders• Developed an API to integrate customer data with third-party systems• Developed a risk management plan to identify and mitigate potential risks associated with the project• Developed a project timeline and budget to ensure the project was delivered on time and within budgetThese contributions showcase my dedication to excellence, collaboration, and continuous improvement in every aspect of project management.Key Projects:1. Developed and implemented an advanced billing system for the NPK (Non-Containerized and Conventional Cargo) operations at Panjang Port Lampung, Indonesia2. Implement the Auto Gate System to monitor vehicle and goods movement within the port area at Panjang Port Lampung, Indonesia Show less

South Jakarta, Jakarta, Indonesia

Developed comprehensive product roadmaps, creating a streamlined Product Backlog for stakeholders and development teams.• Conducted in-depth product analysis, identifying its competitive edge, and presented actionable insights for enhancement.• Ensured compliance with ISO 27001 for the company's information security management system.• Pioneered new business partnership initiatives, contributing signifcantly to company growth.• Successfully applied for licenses from Otoritas… Show more Developed comprehensive product roadmaps, creating a streamlined Product Backlog for stakeholders and development teams.• Conducted in-depth product analysis, identifying its competitive edge, and presented actionable insights for enhancement.• Ensured compliance with ISO 27001 for the company's information security management system.• Pioneered new business partnership initiatives, contributing signifcantly to company growth.• Successfully applied for licenses from Otoritas Jasa Keuangan (OJK) and Asosiasi Fintech Pendanaan Bersama Indonesia (AFPI).• Monitored and reported project progress, ensuring alignment with business objectives and budget constraints.• Created an effective risk management plan that identifed, assessed, and mitigated project risks.• Led and managed cross-functional teams to ensure successful project delivery.• Led weekly progress meetings with stakeholders to keep them informed of project progress and address any issues.• Managed inter-departmental communication to ensure all team members were on the same page.Key Achievements:• Managed diverse project scopes, particularly the development of the Shariah Application "Danakoo Syariah," to secure transactions between borrowers and lenders. Show less

Greater Jakarta Area, Indonesia

1. Conducted thorough research to fulfill information requests related to processes and system issues, supporting internal and external audits.2. Authored and reviewed comprehensive business process management documentation, aligning with business rules and regulatory requirements. Received approval from Auditors during the annual audit review by Otoritas Jasa Keuangan (OJK).3. Spearheaded the design and implementation of new operating standards, adhering to regulations set by OJK and… Show more 1. Conducted thorough research to fulfill information requests related to processes and system issues, supporting internal and external audits.2. Authored and reviewed comprehensive business process management documentation, aligning with business rules and regulatory requirements. Received approval from Auditors during the annual audit review by Otoritas Jasa Keuangan (OJK).3. Spearheaded the design and implementation of new operating standards, adhering to regulations set by OJK and Bursa Efek Indonesia (BEI).4. Collaborated seamlessly with the development team to integrate cutting-edge features, ensuring compliance with stringent security standards set by regulators. All features obtained regulatory approval.5. Engaged closely with end-users to comprehend product specifics, facilitating a streamlined fabrication process and ensuring alignment with quality standards. Show less

Greater Jakarta Area, Indonesia

1. Spearheaded the development and execution of data analysis, digital marketing, and social media branding initiatives, collaborating with influencers for impactful strategies.2. Achieved remarkable results in December 2018, with a ±140% increase in users, ±75% growth in retention, and ±60% surge in daily active users.3. Proficiently analyzed user behavior using Google Analytics and raw data materials, extracting valuable insights for strategic enhancements.4. Cultivated positive… Show more 1. Spearheaded the development and execution of data analysis, digital marketing, and social media branding initiatives, collaborating with influencers for impactful strategies.2. Achieved remarkable results in December 2018, with a ±140% increase in users, ±75% growth in retention, and ±60% surge in daily active users.3. Proficiently analyzed user behavior using Google Analytics and raw data materials, extracting valuable insights for strategic enhancements.4. Cultivated positive relationships with tier 1 media outlets like Republika, fostering collaborations with new communities and influencers.5. Contributed significantly to the company's growth and brand visibility by implementing effective marketing strategies and leveraging key partnerships.This role allowed me to showcase my expertise in digital marketing, data analysis, and relationship building, driving substantial improvements in user metrics and media collaborations. Show less

Jakarta Metropolitan Area

1. Developed Business Processes & SOP for the launch of RHB Reksadana Online, ensuring streamlined operations. 2. Conducted comprehensive User Acceptance Tests (UAT) for Website, Desktop, and Mobile Applications, ensuring seamless user experiences.3. Orchestrated successful Online Campaigns, enhancing website activities and social media presence. Achieved a remarkable ±30% increase in transaction volume and facilitated ±20-50 daily account openings.4. Fostered positive… Show more 1. Developed Business Processes & SOP for the launch of RHB Reksadana Online, ensuring streamlined operations. 2. Conducted comprehensive User Acceptance Tests (UAT) for Website, Desktop, and Mobile Applications, ensuring seamless user experiences.3. Orchestrated successful Online Campaigns, enhancing website activities and social media presence. Achieved a remarkable ±30% increase in transaction volume and facilitated ±20-50 daily account openings.4. Fostered positive relationships with Corporate Business Partners, establishing impactful business-to-business collaborations with leading asset management companies in Indonesia.These accomplishments showcase my proficiency in strategic planning, testing, and partnership development, contributing significantly to the success of the projects undertaken. Show less

Greater Jakarta Area, Indonesia

1. Creating business process & standard operation procedure (SOP) for New Busines called RHB Reksadana Online2. Perform User Acceptance Test (UAT) for Website, Desktop & Mobile ApplicationManage Online Campaigns, website activities and social media to increase Account & Transaction volume. Throughout the year, volume transactions increased by ±30%, and the number of account openings has increased to ± 20-50 opening accounts per day3. Building positive relationships Corporate… Show more 1. Creating business process & standard operation procedure (SOP) for New Busines called RHB Reksadana Online2. Perform User Acceptance Test (UAT) for Website, Desktop & Mobile ApplicationManage Online Campaigns, website activities and social media to increase Account & Transaction volume. Throughout the year, volume transactions increased by ±30%, and the number of account openings has increased to ± 20-50 opening accounts per day3. Building positive relationships Corporate Business Partner and successfully established business-to-business cooperation with extensive asset management companies in Indonesia Show less

Greater Jakarta Area, Indonesia

As a dedicated professional, I specialize in:- Cultivating enduring relationships with key clients- Meticulously planning events from inception to execution, tailored to requirements, audience, and objectives- Proposing innovative ideas to elevate event success- Creating and managing budgets with unwavering adherence- Ensuring seamless event execution while proactively resolving issues- Conducting comprehensive event analyses and preparing insightful reports-… Show more As a dedicated professional, I specialize in:- Cultivating enduring relationships with key clients- Meticulously planning events from inception to execution, tailored to requirements, audience, and objectives- Proposing innovative ideas to elevate event success- Creating and managing budgets with unwavering adherence- Ensuring seamless event execution while proactively resolving issues- Conducting comprehensive event analyses and preparing insightful reports- Skillfully managing social media and website activities to enhance company and product engagement- Developing and implementing data analyses, data collection systems, and optimization strategies for statistical efficiency and quality- Collaborating seamlessly with the development team and IT staff to establish specifications for new applicationsI thrive in delivering exceptional results and contributing to the overall success of projects and initiatives. Show less

Greater Jakarta Area, Indonesia

In my role, I excelled at:1. Customer Acquisition: Successfully identified and engaged new customers through strategic approaches.2. Financial Markets Expertise: Provided clear explanations of stock markets, with a focus on local stocks, ensuring clients had a comprehensive understanding.3. Product Knowledge: Delivered detailed and accurate product information to clients, enhancing their understanding and confidence.4. Daily Recommendations: Consistently offered… Show more In my role, I excelled at:1. Customer Acquisition: Successfully identified and engaged new customers through strategic approaches.2. Financial Markets Expertise: Provided clear explanations of stock markets, with a focus on local stocks, ensuring clients had a comprehensive understanding.3. Product Knowledge: Delivered detailed and accurate product information to clients, enhancing their understanding and confidence.4. Daily Recommendations: Consistently offered insightful daily recommendations, contributing to informed decision-making for clients.5. Client Retention: Effectively maintained client relationships by fostering trust and providing exceptional service, ensuring long-term satisfaction. Show less

Bachelor'S Degree, Accounting And Business/Management, 2.87

Activities and Societies: Himpunan Mahasiswa Akuntasi dan WARTA ( University Magazine)

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