Heru Prasetyo Email and Phone Number
Heru Prasetyo personal email
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Head of Customer Development and Centre of Excellence at a multinational healthcare distribution company, with a demonstrated background in the tobacco industry and FMCG. Proven leadership in customer engagement, digital transformation, eCommerce, and commercialization initiatives. Experience as Head of Plant, leading the construction of a new pharmaceutical factory, and previously served as Head of Finance, with expertise in strategic business planning, productivity savings, and operational excellence. Passionate about people development, managing complexity, and fostering collaboration across all organizational levels. Skilled in Product Costing, Supply Chain, Marketing Management, Internal Audit, Tax, and SAP ERP, Certified Building Digital Partnerships and Ecosystems by INSEAD.
Pt Anugerah Pharmindo Lestari
View- Website:
- aplcare.com
- Employees:
- 969
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Head Of Customer Development And Centre Of ExcellencePt Anugerah Pharmindo Lestari Sep 2023 - PresentJakarta, IndonesiaResponsibility:● Member of APL Executive Committee which report directly to President Director and actively involve on delivering company short and long terms agenda and KPIs as well as support regional and other market on customer engagement and digital platform and ecosystem related strategy.● Managing a team of +10 Headcounts with 4 Managers that act as catalyst and enabler to the whole organization.● Responsible on building strategy and execution with core objective of improving… Show more Responsibility:● Member of APL Executive Committee which report directly to President Director and actively involve on delivering company short and long terms agenda and KPIs as well as support regional and other market on customer engagement and digital platform and ecosystem related strategy.● Managing a team of +10 Headcounts with 4 Managers that act as catalyst and enabler to the whole organization.● Responsible on building strategy and execution with core objective of improving customer satisfaction and loyalty, explore new revenue stream opportunities which mainly related to customers, enabling organization digital transformation, growing company digital platform for customers including e-commerce, digital marketing, and continuous process improvement, followed by building digital partnership and ecosystem.Achievements:● 2024 - Launched of eZRx+ (B2B Platform for customer) which migrate 23k verified users and lead the adoption level of the whole groups and become the best practice for other markets.● 2024 - Launched eZEducation platform that support the development of Indonesia Pharmacist on healthcare industry which also give CPD points that required by pharmacist for renewal license.● 2024 - Launched eZCS with chat and caller capabilities, a platform that support the customer service team to be able to effectively manage customers inquires. Show less -
General Manager Commercial Finance CommercializationPt Anugerah Pharmindo Lestari Aug 2021 - Feb 2024Jakarta, IndonesiaResponsibility:● Managing $100mn business that have double digit growth on topline and bottom line annually with a lean team and Business Partnering with all Departments.● Build strategy of short and long terms to deliver company KPIs.● Managing strategic planning and insight, reporting (Monthly and annual budgeting, forecasting, include providing insight and presentation to BOD, BOC and Regional), margin improvement, resource management, working capital and profitability… Show more Responsibility:● Managing $100mn business that have double digit growth on topline and bottom line annually with a lean team and Business Partnering with all Departments.● Build strategy of short and long terms to deliver company KPIs.● Managing strategic planning and insight, reporting (Monthly and annual budgeting, forecasting, include providing insight and presentation to BOD, BOC and Regional), margin improvement, resource management, working capital and profitability improvement.● Managing relationship with clients, regional stakeholders, and regulator.● Managing internal business process and control, audit and continuous process improvement.● Developing people trough mentoring and coaching to team and business partner.Achievements:● Delivered 2021 until 2023 company target above budget despite market volatility and pressure and consistently deliver double digit growth both on revenue and operating profit.● Delivered productivity savings approx. USD 1mn by optimizing OPEX and discount management as well as resource allocation with Return on Investment principal and conducting robust resource allocation review by client, by product and by activity.● Delivered 5-year financial modelling which drive company long term financial outlook.● Delivered satisfactory result on 2021 until 2023 audit on commercialization business unit. Show less -
Head Of PlantPt Wigo Health Indonesia Jun 2023 - Aug 2024Semarang, Central Java, IndonesiaResponsibility:● Managing the development and construction of pharma grade factory from scratch, from infrastructure and machinery capabilities, organization development, HC recruitment, SOP Development, and Audit for certification until obtaining the Good Manufacturing Practices License (CPOB) and ready for commercial.● Building the business case for BOD, BOC approval, and provide regular update to Indonesia and Regional Leaders.Achievements:● Delivered factory readiness… Show more Responsibility:● Managing the development and construction of pharma grade factory from scratch, from infrastructure and machinery capabilities, organization development, HC recruitment, SOP Development, and Audit for certification until obtaining the Good Manufacturing Practices License (CPOB) and ready for commercial.● Building the business case for BOD, BOC approval, and provide regular update to Indonesia and Regional Leaders.Achievements:● Delivered factory readiness for commercial operations from infrastructure, process, and people OTIF.● Obtained Good Manufacturing Practices license (CPOB). Show less
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Senior Commercial Finance Manager - Revenue ManagementBat Feb 2020 - Mar 2021Jakarta, IndonesiaResponsibility:● Managing 1 Manager and Business Partnering with 3 Departments (Marketing, Legal and Regulatory, and Operations).● Monthly Pricing and Excise Meeting with Indonesia Leadership Team.● Build annual engagement and advocacy strategy to government.● Managing agreed target of company turnover delivery.● Managing approx. GBP 35mn Customer Investment (Investment/sales support to Distributor & Modern Channel in form of front and back margin, wholesaler and retail… Show more Responsibility:● Managing 1 Manager and Business Partnering with 3 Departments (Marketing, Legal and Regulatory, and Operations).● Monthly Pricing and Excise Meeting with Indonesia Leadership Team.● Build annual engagement and advocacy strategy to government.● Managing agreed target of company turnover delivery.● Managing approx. GBP 35mn Customer Investment (Investment/sales support to Distributor & Modern Channel in form of front and back margin, wholesaler and retail support, and include review of channel profitability).● Managing Internal Audit and SOX on Revenue Management.● Budgeting, Forecasting, Monthly internal report and support Indonesia/Finance Leadership Team for insight and presentation to Group.● Mentoring and Coaching to team and business partner.Achievements:● Delivered 2020 Net Turnover LE target of approx. GBP 150mn despite market volatility and pressure.● Delivered savings on customer investment of approx. GBP 2mn by conducting robust resource allocation review by channel by activity.● Delivered 5-year and 10-year financial modelling which drive company long term financial outlook.● Delivered 97% accuracy of government forecast and 98% accuracy of industry and key competitor financial which support the delivery of 2020 financial target.● Delivered satisfactory result on 2020 audit on revenue and customer investment area.● Delivered 1 Succession pipeline Show less -
Senior Commercial Finance Manager - ManufacturingBentoel Group - A Member Of British American Tobacco Jul 2015 - Feb 2020Malang, East Java, IndonesiaResponsibility:● Managing 3 managers + 2 Non-Managers and Business Partnering with Manufacturing, Procurement, Supply chain and Product Development.● Managing Productivity Saving target by driving Loss Analysis and Value Stream Mapping covering Manufacturing cost Reduction, improving production line efficiency, Wastage Reduction, Product Quality, and CAPEX avoidance.● Lead Budgeting, Forecasting, and reporting process for OPEX of GBP200mn YoY and CAPEX of GBP 40mn YoY.● Managing… Show more Responsibility:● Managing 3 managers + 2 Non-Managers and Business Partnering with Manufacturing, Procurement, Supply chain and Product Development.● Managing Productivity Saving target by driving Loss Analysis and Value Stream Mapping covering Manufacturing cost Reduction, improving production line efficiency, Wastage Reduction, Product Quality, and CAPEX avoidance.● Lead Budgeting, Forecasting, and reporting process for OPEX of GBP200mn YoY and CAPEX of GBP 40mn YoY.● Managing export business (Transfer Pricing, pitching process, including export import activities for bonded and non-bonded zone).● Managing Internal Audit and SOX on Manufacturing area as well as external audit (External independent auditor, Excise, Custom and Tax audit)● Project Manager / Finance workstream lead on factory footprint, SAP implementation, CAPEX, and Operations Redundancy/Right sizing project.● Monthly internal report and support to Operation Leadership Team, Finance Leadership Team and Regional Finance.● Mentoring and CoachingAchievements:● Delivered productivity savings of approx. GBP 100mn within 5 years in operation area as a result of robust loss analysis and collaboration with key business partner.● Business transformation from domestic factory facility into multi category factory hub for Asia Pacific and Middle East Region resulted in approx. USD 80mn export revenue YoY to Indonesia.● Drive the sales of idle business to external which give benefit to company of approximately GBP 10mn in form of cash and profit in 2017-2019.● Satisfactory internal audit rating for Operations (3 companies and 5 Plants) in 2018. ● Smooth company restructuring from 5 to 3 companies including employee reduction/redundancy with minor industrial relation issue in 2018-2019.● Smooth SAP integration implementation 2016-2017. ● Grew talent from within, 3 mentees have been promoted from staff into manager and 1 mentee from manager to senior manager. Show less -
Corporate Accounting ManagerBentoel Group - A Member Of British American Tobacco Jul 2013 - Jul 2015Malang, East Java, IndonesiaResponsibility:● Managing large team with 1 manager and 23 Non-Managers.● Managing Internal reporting of 13 companies such as Monthly Balance Sheet and Profit and Loss, Company Liquidity Ratio, Fixed Assets, Account Payable, Account Receivable (including aging report) and group reporting.● Managing reporting to external including Quarterly/Annual Financial statement to OJK and stock exchange, LLD report to Central Bank and other ad hoc to external.● Managing external audit… Show more Responsibility:● Managing large team with 1 manager and 23 Non-Managers.● Managing Internal reporting of 13 companies such as Monthly Balance Sheet and Profit and Loss, Company Liquidity Ratio, Fixed Assets, Account Payable, Account Receivable (including aging report) and group reporting.● Managing reporting to external including Quarterly/Annual Financial statement to OJK and stock exchange, LLD report to Central Bank and other ad hoc to external.● Managing external audit (PWC), interim audit and due diligence as well as Internal Audit.● Managing business process, control and compliance team and regular review of company policy (Standard Operating Procedure, Delegated of Authority, and working instructions).● Managing monthly/Quarterly/Annual closing process & bookkeeping.● Managing SAP continues improvement program. ● Project Manager / Finance workstream on P2P working capital improvement● Mentoring and Coaching to team.Achievements:● Support the merger and acquisition of PT. Export Leaf Indonesia in 2015.● Working capital improvement on Procure to Pay amounted GBP 12mn in 2014.● Satisfactory audit rating for two consecutive years 2013 and 2014.● Smooth change management of new way of working including right sizing and redundancy project. Show less -
Brand Marketing Finance ManagerBentoel Group - A Member Of British American Tobacco Aug 2012 - Jul 2013Jakarta, IndonesiaResponsibility:• Finance Business Partner for Brand and SPI team.• Budgeting, Forecasting, Reporting of Brand investment (Advertising & Promotion, Activation and 1-2-1) approx. GBP 60mn.• Finance workstream on New Product Launches (Business Case and Implementation Review).• Internal and external Audit on Brand investment area• People agenda by providing training for non-finance. Achievements:• Support the successful launched of Dunhill Mild in 2012.• Budget… Show more Responsibility:• Finance Business Partner for Brand and SPI team.• Budgeting, Forecasting, Reporting of Brand investment (Advertising & Promotion, Activation and 1-2-1) approx. GBP 60mn.• Finance workstream on New Product Launches (Business Case and Implementation Review).• Internal and external Audit on Brand investment area• People agenda by providing training for non-finance. Achievements:• Support the successful launched of Dunhill Mild in 2012.• Budget spent OTIF include Resource Allocation for maximizing gain. Show less -
Trade Marketing Finance ExecutiveBentoel Group - A Member Of British American Tobacco Mar 2010 - Aug 2012Greater Jakarta Area, IndonesiaResponsibility:• Managing 2 staff and act as Finance Business Partner for Trade team.• Budgeting, Forecasting, Reporting of Trade investment (OPEX, CAPEX, Customer Investment) approx. GBP 50mn.• Finance workstream on Route to Market project (Business Case and Implementation Review).• Internal and external Audit on Trade investment and Area Sales Marketing Office• People agenda by providing training for non-finance. Achievements:• Support the implementation of… Show more Responsibility:• Managing 2 staff and act as Finance Business Partner for Trade team.• Budgeting, Forecasting, Reporting of Trade investment (OPEX, CAPEX, Customer Investment) approx. GBP 50mn.• Finance workstream on Route to Market project (Business Case and Implementation Review).• Internal and external Audit on Trade investment and Area Sales Marketing Office• People agenda by providing training for non-finance. Achievements:• Support the implementation of Route to market project from distributor to direct sales store model in 2011.• Deliver the cashless project in 2011 Show less -
Tax SuperintendentBat Sep 2007 - Mar 2010Greater Jakarta Area, IndonesiaResponsibility:• Reporting to Authorities (E-SPT) and internal (Tax reconciliation) OTIF.• Support evidence and reconciliation for Tax audit, objection, and appeal.• Tax Internal Audit to commercial office and Factory.• Conduct tax training for internal BAT employee.• SAP FICO key users and implementationAchievements:• Support on winning tax cases of approx. IDR 50bn from 2007 – 2009.• Successfully conduct tax audit and tax risk analysis that result in… Show more Responsibility:• Reporting to Authorities (E-SPT) and internal (Tax reconciliation) OTIF.• Support evidence and reconciliation for Tax audit, objection, and appeal.• Tax Internal Audit to commercial office and Factory.• Conduct tax training for internal BAT employee.• SAP FICO key users and implementationAchievements:• Support on winning tax cases of approx. IDR 50bn from 2007 – 2009.• Successfully conduct tax audit and tax risk analysis that result in improvement of company business process in marketing, costing, and finance activities that in line with the tax planning for minimizing tax expenses and tax risk. • Successfully conduct tax awareness campaign that result in the increase of tax compliance.• SAP Implementation as per agreed timeline as well as conducted SAP training for Regional Office Admin that result in minimizing human error and increase of number accuracy and validity. Show less -
Staff AccountantYasulor Indonesia, Pt Feb 2007 - Sep 2007Greater Jakarta Area, IndonesiaResponsibility:• Daily/monthly transactions for Account Payable and Account Receivable.• Provide monthly reconciliation and aging for account payable and account receivable.• Support on monthly and year end closing process• Create payment and netting proposal for treasury department -
Tax StaffL'Oréal Indonesia Nov 2006 - Feb 2007Greater Jakarta Area, IndonesiaResponsibility:• Supervise VAT restitution project, ensure that all evidence and data that needed by tax office related to the VAT restitution is delivered OTIF.Achievements:• Successfully completed the evidence and data that needed for achieving 100% VAT restitution of IDR 9bn.
Heru Prasetyo Skills
Heru Prasetyo Education Details
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Gpa: 3.37 -
Gpa: 3.29
Frequently Asked Questions about Heru Prasetyo
What company does Heru Prasetyo work for?
Heru Prasetyo works for Pt Anugerah Pharmindo Lestari
What is Heru Prasetyo's role at the current company?
Heru Prasetyo's current role is Head of Customer Development & Centre of Excellence | Head of Finance | FMCG | Business Partner | Value Drivers | Business Transformation.
What is Heru Prasetyo's email address?
Heru Prasetyo's email address is id****@****ail.com
What schools did Heru Prasetyo attend?
Heru Prasetyo attended Universitas Brawijaya, Universitas Airlangga.
What skills is Heru Prasetyo known for?
Heru Prasetyo has skills like Trade Marketing, Financial Audits, Sap, Forecasting, Marketing Management, Accounting, Cost Accounting, Managerial Finance, Auditing, Finance, Internal Audit, Management.
Who are Heru Prasetyo's colleagues?
Heru Prasetyo's colleagues are Adri Ansyah, Andi Edward Muis, Alika Putri, Bernard Panjaitan, Diah Retno Utami, Ade Setiawan, Dwi Rizkianto.
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Heru Prasetyo
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