Hervé Tran Email & Phone Number

Ville De Paris, Île-De-France, France

In continuity of my previous role, I also currently lead a tech Squad. The main objectives are the set up of non standard / special campaigns and bugs solving.

Ville De Paris, Île-De-France, France

Using first party data to integrate marketing campaigns on top French supermarket retail chains (E.Leclerc, Intermarché, Carrefour, Système U...), offering a seamless customer journey.Responsibilities :- Set up campaigns with tight deadlines, discussing with brands and distributors- Monitor campaigns KPIs and data analysis- Manage shopper claims through Zendesk- Collect feedbacks to assure the internal product improvement Achievements :- Build the CSM workflow through Notion, allowing the team to work with a single dashboard, to balance the workloads, to have a clear overview - Write the step by step process for all tasks, create templates for checklists, allowing the team to work on solid foundations and to rely on each other- Spread the workflow to other teams such as Sales, Business InsightIn general, I aim for a fast learning of my scope of work, to be quickly in a position where I can suggest automations to optimitize processes.

Te Puke, Baie De L'Abondance, Nouvelle-Zélande

Various roles in a kiwifruit packhouse.Also previously worked with several companies in different areas of Australia while travelling: Apple picker in Tasmania, Strawberry packer in Queensland, Blueberry picker in New South WalesAchievements:- Learn the value of commitment- Learn about the horticulture industry- Side mission: discovery of Australia and New Zealand

Région De Saint-Denis, France

Selling of Siemens Gamesa wind turbines, including transportation, installation and maintenance for French projectsResponsibilities:- Respond to RFPs / RFIs for long-cycle complex projects- Establish tender price calculations, spot cost effective solutions- Manage interface between sales, engineering, supply chain, transport, installation teams. Meet deadlines with individual contributions- Negotiate technical contract conditions and complete technical contract documentation- Perform handover of projects to operations team- Keep CRM (Salesforce) up to dateAchievements:- Learn the importance of communication and feedback- Several winning projects resulting in over 100M euros in revenue, focusing on a customer-success mindset- Successfully qualified the company as supplier for one major power utility in France- Proactively modernized existing internal process, created adapted tools to ensure fast and reliable answers for customers- Nominated as key user of several internal tools

Beijing City, China

Study of hydrogen embrittlement of materials by using molecular dynamics (MD) simulationsAchievements:- Comprehensive understanding of the subject. Hydrogen could be widely used as an energy storage mechanism- Learning how to code and generate MD simulations- Side achievement: continuous practice and learning of Chinese (Mandarin) during the internship

Villiers Sur Marne, France

- Cost estimate studies- Non-binding / binding offer preparation- Attend customer meeting- On site: unloading of materials, wall paintingAchievements:- Comprehensive understanding of sales phase in civil work industry

Master'S Degree, Power & Energy Engineering

Exchange Program, Energy Efficiency