Her Yang Email & Phone Number

Eagan, Mn

Minnesota

Call center base environmentHandles government program line of business Assist members with benefit questions Assist scheduling medical transportation rides Verify member’s eligibility and current status utilizing DHS MNITS verification system Updated member’s account pertaining to Primary Care Clinics, ordering member new id cards, reporting grievances, reporting fraud, abuse, or waste, address changes, adding new members to accountHandle and report all vendor and provider inquiry and request Document and transmit reports or authorization request to appropriate department or provider for further action or approvalVerify, research, and quote member claims, preventive benefits, pharmacy, and in network providers and clinics Maintain member confidentiality PHI following state and federal guidelines working with government program members

Financial account responsibilities: Manage:Account payable Account receivable Cash receipt and invoices purchase order Credit card transaction bank reconciliation finance charges charge back bank deposits operating budget inventory & supplies payroll budgetMedical account responsibilities: Transmit Electronic claim remittance workers comp claims medical billing Apply Claims Verify EOB Invoice EOBs collect paymentInvestigate chargeback collection accounts write offs denied claims Medical chart audit verify insurance prior-authorize ICD9 & ICD 10 CPT Coding 3M Encoder Gateway EDI Simple 837 files Office, marketing, & administrative management responsibilities: Manage: 2 office location Front and Back of the clinic 6 employees office appearance Hire/train/evaluate/terminat patient complaints survey feedback eventsBusiness & management meeting MS outlook appointments fundraisers/lunch sponsorshipsBusiness relations & referrals outside traveling reconcile receipts generalize entry Implementation & Development: Office/HIPAA Policy All forms/consent Assist Audit Monitor chart review Risk Analysis Assessments OSHA Office Policy Documents/reports Staff trainingRetention Program Marketing Services

Greater Minneapolis-St. Paul Area

Clerical & hotel responsibilities: Greeted guest checked in and out guest created reservations delivered guest receipt Processed all transaction Handle guest complaint Set wake up calls Performed security check Counted cash Transferred electronic transaction Prep Breakfast Assisted with laundry Accounting and auditing responsibilities:Posted tax charges Run end to day process Processed all charges Posted charges/transfer charge Balanced Master Account Verified accounts Tracked room revenue Tracked occupancy percentage Reconciled receipt Audited Account Balanced Account Closed Account Prep general ledger Prep financial account info

Plymouth

Clerical & hotel responsibilities: Greeted guest checked in and out guest created reservations delivered guest receipt Processed all transaction Handle guest complaint Set wake up calls Performed security check Counted cash Transferred electronic transaction Prep Breakfast Assisted with laundry Accounting and auditing responsibilities:Posted tax charges Run end to day process Processed all charges Posted charges/transfer charge Balanced Master Account Verified accounts Tracked room revenue Tracked occupancy percentage Reconciled receipt Audited Account Balanced Account Closed Account Prep general ledger Prep financial account info

Alpharetta, Ga

Assist store manager with product inventory, schedule management, assist with monitor staff, bank deposits, perform hair services, meet sales and productivity, handle compliant and issue refunds. Prompt and build clientele base, help screen and cross train new hires.

Suwannee, Ga

Clerical & hotel responsibilities: Greeted guest checked in and out guest created reservations delivered guest receipt Processed all transaction Handle guest complaint Set wake up calls Performed security check Counted cash Transferred electronic transaction Prep Breakfast Assisted with laundry Accounting and auditing responsibilities:Posted tax charges Run end to day process Processed all charges Posted charges/transfer charge Balanced Master Account Verified accounts Tracked room revenue Tracked occupancy percentage Reconciled receipt Audited Account Balanced Account Closed Account Prep general ledger Prep financial account info

Bachelor’S Degree, Healthcare Management

General Studies

Certificate, Cosmetology