• Coordinate the sales orders between the pharmacies and Company main warehouse.• Receive the orders from the pharmacies, arranging with the store team and sending the requests of medicine lists on the exact time.• Arrange with the distribution team whenever they are going to deliver the requests to the pharmacies as per the agreed delivery date.• The ability to work under pressure for long hours & to convince pharmacies with the company products.• I have a complete idea of the company and all its products and features the company which offers services and offers to customers.• Good conduct and the ability to make the right decision right time.• Achieve the given targets perfectly and exceeding the given sales target.• Train the new trainee and give them clear information about the, Company, area, products and sales technique.• Arrange with the distribution team whenever they are going to deliver the requests to the pharmacies as per the agreed delivery date.

Achieve the given targets perfectly and exceeding the given target of sales.Train the new trainee and give them clear information about the Company, area, products, and sales technique.Coordinate the sales orders between the pharmacies and Company main warehouse

• Managing & supporting the Customer Care team while working.• Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.• Coordinate with other departments and regional offices to provide the best service.• Clarifying the customer's complaints; determining the cause of the complaints; selecting and explaining the best solutions to solve the problem; expediting correction or adjustment then following up to ensure customer satisfaction.• Provide flexible support for team members, other teams and foster a positive and a motivating environment.• Support and provide superior service via phones, e-mails and faxes as a receiver and caller.• Resolve issues quickly and effectively.• Following with concerned departments, team members & customers to ensure closing all the pending tickets and exceeding the agreed SLA.