As a content moderator at TELUS International, I ensure that the online platforms of our clients are safe, engaging, and compliant with the policies and standards. I review, flag, and remove inappropriate or harmful content, such as hate speech, violence, or misinformation, using various tools and techniques. I also provide feedback and suggestions to improve the quality and efficiency of the moderation process and the user experience. I work with a diverse and collaborative team of moderators, managers, and developers, and contribute to the company's mission of delivering high-quality digital solutions.I am also a mechanical engineering student at the University of Duisburg-Essen, who graduated in September 2023 with a Bachelor of Science degree. I have a great interest and passion for embedded engineering science technology, and I have acquired multiple certifications in this field, such as the Embedded System Diplom from AMIT Learning and the Automation and Robotic session from ABB. I have also gained practical experience in product development, sales, and customer service through my internships at Schneider Electric and ABB, where I worked on projects involving motor controllers and basbar parts. I have developed strong skills in account management, Microsoft Office, and problem solving, and I am fluent in Arabic, English, and German need to practice it more. I am always looking for new challenges and opportunities to learn and grow as an engineer and a professional.
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Content ModeratorTelus InternationalEssen, Nrw, De -
Content ModeratorTelus International Mar 2023 - PresentEssen, North Rhine-Westphalia, Germany -
Bachelor Thesis "Analysis Of Shape Fatigue Strength Of Notched And Stepped Shafts Using Python"University Of Duisburg-Essen Jun 2023 - Sep 2023Duisburg, GermanySince the fatigue strength and its failures are the most critical in the manufacturing process and during the product life cycle. It was important to study and develop an analysis tool using the Python program, to understand its reasons and how to avoid it or reduce it. The study included twelve different shaft cases, each case is applied to four different kind of dynamic loadings. My tasks included to use the new technologies provided by Python to facilitate the calculation process, get out results and plotting them on graphs for further comparisons and studies. -
PraktikantHala Egypt Loss Adjustries Dec 2022 - May 2023Cairo, Egypt
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Sales SpecialistSchneider Electric Apr 2018 - Jun 2018Cairo, EgyptAs an intern in the area of sales talks at Schneidler, I am involved in the sales process and gain insights into the sale of products and services. I assist with customer acquisition and support, the preparation of offers and contracts as well as market and competition analysis. I work closely with the sales team,receive guidance from experienced colleagues and have the opportunity to improve my sales and customer service skills. Through my collaboration I contribute at the company's success. We were responsible to sell Motor controllers to control the efficiency and working time of machines in industrial factories. -
CaseworkerAbb Jul 2016 - Sep 2016Cairo, EgyptAs a member of a case study team at ABB, I am working on a project to develop a new form of basbar part. I am involved in the conception, design and testing phases of the product and work closely with other departments such as production, marketing and sales. My responsibilities include analyzing customer needs, designing the Basbar part, prototyping and testing, and documenting and presenting the results. I gain valuable experience in product development and work with experienced engineers and professionals. -
Internship TraineeSlb Jul 2016 - Sep 2016Cairo, EgyptTraining for 3 Months. It covered the drilling of oil Wells and production of it.
Hesham Elsayed Education Details
Frequently Asked Questions about Hesham Elsayed
What company does Hesham Elsayed work for?
Hesham Elsayed works for Telus International
What is Hesham Elsayed's role at the current company?
Hesham Elsayed's current role is Content Moderator.
What schools did Hesham Elsayed attend?
Hesham Elsayed attended University Of Duisburg-Essen, Ain Shams University.
Who are Hesham Elsayed's colleagues?
Hesham Elsayed's colleagues are Maria Rodov, Roxanne Grégoire, Amber Manning, Shadi Mohammadi, Jordan Cooper, Brandi Zhang, Adam Boyko.
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Hesham ElSayed
Head Of Legal & Compliance At Makani Real Estate Owned By Adcoops.Abu Dhabi Emirate, United Arab Emirates
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