Internal Sales Executive
CurrentResponsibilities • Using the technical selling skills and in conjunction with Egypt Regional Manager and staff to formulate and implement an annual sales plan .• To conduct technical session to staff .• Responsible of updating staff with new release products . • Promote products to customers through phone .• Caring about distributors / suppliers technical support and stock handling .• Provide office engineers by Technical support / AutoCAD drawing / Quotations . • Support in creating technical reports after Audits and Surveys .• Responsible for ensuring maximum level of customer technical satisfaction through sales by phone .• To develop a through knowledge of the local market in order that effective sales activates can be identified and implemented .• Generate written monthly & quarterly reports in English converging all elements of responsibilities and any other such reports and / or presentations that may be required by the Regional Manager .• Assist Egypt Regional Manager to produce yearly Forward Business Plan .• Responsible for creating Mail Shots / Technical News .• Follow up with administrator the orders in any logistics issues .• Market analysis and data base .• Keep records and to report on all sales activities , market developments and trends . • Maintains competitor products and marketing information , i.e. product ranges , price comparisons , product performance etc. .• Maintains positive working relationships with all customers and understands their business needs and goals .• Training to customers in company training center . • Responsible for company visitors . • Provide technical support to customers for all products and services .• Review and research product problems and customers complaints .• Determine best methods to resolve problems to ensure customer satisfaction .
