Hester Buell Email & Phone Number

• Plan and implement user research through interviews, surveys, and card sorts
• Deliver prototypes and design solutions based on client insights and feedback
• Conduct usability testing on prototypes, and prioritize design changes based on findings
• Collaborate with stakeholders and development team throughout the design process
• Advocate for user needs and human centered design

• Completed end-to-end design on a student project health app, as part of the CareerFoundry UX certification
• Conducted qualitative and quantitative research, developed user personas and wireframes, and completed a clickable prototype

• My time at Youth Job Center allowed me to develop 3 key skills: project planning, empathizing with clients, and telling user stories.
• Designed and led a series of workshops for applicants that covered logistics, communication, interview prep and other work readiness skills
• Planned the recruitment and training of over 100 youth applying for a summer internship with Old Navy, and ensured that the Youth Job Center was meeting or exceeding deliverables throughout the program
• Gathered feedback from students and conducted surveys to determine the effectiveness of job readiness curriculum
• Presented services provided to stakeholders and advocated for student needs
• Collaborated with colleagues to create and revise curriculum within budgeting and time constraints

Greater Chicago Area

• Designed curriculum for high school students that covered career exploration, communication, and job readiness skills, and included scripts, powerpoints, and activities
• Delivered the curriculum to over 100 high school students each week, and ensured they were engaging with the content
• Provided individual coaching to over 100 high school students in resume writing, job search, applications, and interview prep
• Planned and executed events to expose students to career paths and connect them with employers

Evanston, IL

• Recruited over 200 high school students each year to participate in a summer internship with Gap, Inc.
• Led 4 week-long trainings each spring to give applicants proficiency in workplace skills
• Mentored 30 interns each summer to ensure 80% retention as they adjusted to workplace culture

Wheaton, IL

• My time at NAMI taught me how to build an experience for clients that maximized our limited staff and budget.
• Designed a job preparedness course for participants with mental health diagnoses and other barriers to employment
• Implemented four eight-week courses and helped participants improve their skills in job search, networking, interviewing, and resume writing
• Gathered intake information about clients to assess their needs and refer them to other resources as needed
• Worked with participants who have limited job history to craft resumes that maximize their experience and personal strengths
• Met individually with participants to help them set goals, such as submitting five job applications per week, and provide weekly support and assistance in achieving them

Aurora, IL

• Delivered weekly curriculum to 270 6th and 7th grade students and engage them in activities to teach them about substance abuse and give them tools for healthy decision making
• Collaborated with team members to plan and manage logistics for fundraisers and other agency events
• Spearheaded a project that involved researching, compiling, and distributing information about community resources
• Built connections with community partners by attending coalition meetings and networking events, helping with community programs, and giving speeches for youth audiences

Chicago, IL

• Designed and implemented group lessons as well as one-on-one coaching to help 35 at-risk students improve their study habits and behavior
• Coordinated tutoring sessions by creating a schedule and overseeing 35 students and 25 tutors three nights a week
• Administered standardized tests to assess 35 students’ math, reading, and writing abilities
• Created and organized weekly extracurricular opportunities to increase all 35 students’ exposure to fitness and fine arts

Wheaton, IL

• Created and led weekly activities for students in the after school program
• Engaged personally with each child, mediated conflicts, and connected with parents about students’ academic and behavioral standing

Glen Ellyn, IL

• Planned and led summer camps for refugee youth to help them acclimate to the U.S.
• Engaged refugee youth in activities and writing assistance
• Interviewed refugee families of summer camp students to substantiate the effectiveness of World Relief’s programs

Westmont, IL

• Took calls, managed the cash register, and made sandwiches for customers
• Helped maintain the appearance of the store by cleaning, restocking, and rearranging as necessary
• Provided hospitality and efficient service

Westmont, IL

• Taught weekly one-on-one piano lessons to kindergarten and elementary-aged students in order to develop their concepts of rhythm, notation, and pitch
• Created exercises and practice routines to help students solidify acquired concepts and abilities at home

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psi Chi Psychology Honors Program, DSG (Discipleship Small Groups): Leader and Mentor.

Ux/Ui Design

Completed end-to-end design for three student projects: two responsive apps and one website. Conducted user research and usability.