Hester Darcy, Msod, Rcc, Pmp Email & Phone Number

Pasadena, MD, US

Connecticut, United States

Baltimore, Maryland Area

Consulting firm offering organization development services for individuals, teams and organizations. Client work includes: executive coaching, conflict resolution training for new managers, organizational culture recovery in union environment, improving diversity and inclusion, and executive coaching.

-Supported organizational culture change of electric utility, designed to increase innovation, efficiency and safety results. Included design and facilitation of unconscious bias training, diversity and inclusion efforts, employee engagement, and change management skills for mid-level managers.-Facilitated strategic planning sessions with engineering.

Washington, DC

-Facilitated strategic planning process for non-profit board of directors.-Conducted organizational analysis of DC public charter school, using interviews and research into Baldrige Education Criteria, providing summary analysis and recommendations.-Co-led board of directors through effectiveness assessment, designed and facilitated data analysis and.

Washington, DC

-Conducted assessments of students, entered data and ensured fidelity of data.-Supported recruitment, appointment scheduling, materials preparation and assessment training.

Washington, DC

-Assisted in hiring team of assessors for early education research project.-Supervised a team of 5 assessors for research project in early education assessment.-Ensured fidelity of data collection and timely completion of project tasks.

Washington, DC

Washington D.C. Metro Area

-Developed and built online knowledge management system for our business, and trained network of 25 content managers to maintain content for more than 300 global employees.-Designed and launched on-demand, online training curriculum, based on employee and organizational needs assessment, that increased employees' ability to anticipate customers' needs and.

-Controlled quality of company database, learning MS FoxPro programming language and MS SQL Server database management system for reporting errors.-Supervised, trained and coordinated temp staff efforts on database maintenance projects, ensuring timely completion of projects.

-Designed and implemented student survey to assess both HIV/AIDS knowledge and sexual risk for secondary school students.-Developed teacher training program based on student needs analysis.-Trained 16 primary and secondary school teachers on basic HIV/AIDS information and teaching methods.-Started and served as mentor for Girls' Club, with 15 regular.

Designed geographic information systems in ESRI ArcView for publication in MERC's economic reports.Presented economic data in geographic maps for Boston Globe article on MERC.Published in Tri-Center Region Economic Profile distributed to region's businesses.

Managed resident hall of 120 students. Recruited, interviewed, trained and supervised team of 20 desk attendants.Coordinated Hall Government elections and training of elected officers.Directed resident programming efforts.

Interned for consular division of the National Foreign Affairs Training Center.Maintained updated training materials.Demonstrated training materials for overseas officers at Distance Learning Showcase.

Supported executive team and Board of Directors with logistical support.Served as liaison between staff and board members.Managed MS Access database of more then 1,000 regional volunteers.Coordinated annual budged process through compilation of departmental submission in MS Excel.Assisted fund-raising event management of annual gala and bike ride.

Ms, Organization Development

Activities and Societies: Member, Cheasapeake Bay Organization Development Network. Member, Organization Development Network. Member.

American Sign Language

Ba, Geography

Activities and Societies: Member Gamma Theta Upsilon (honors society for geography)

Business, Finance,

Activities and Societies: International Students OrganizationCourses included: Finance, Microeconomics, Macroeconomics, Managerial.