As a Screening Co-Ordinator since 2019 (3+ years).Handled 90+calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services.Solving the customer's queries related to products over the phone andemails.Helped customer from starting up to the ending of Study process.Responsible for handling B2C customers.Completing the documenting of the customer before deadline.Follow ups with the customers to achieve the target.