• Drove revenue growth at the Halifax branch by exceeding sales targets, contributing to a 15% increase in quarterly sales.• Performed inventory management including packing out and packing down procedures within the H&M business, 2 times a week.• Delivered exceptional customer service at the Halifax store by doing thorough conversation, leading to a 10% increase in customer retention and positive feedback.• Showcased H&M's products using strong sales expertise and skills to communicate with customers, resulting in a 20% increase in product turnover rate at the branch.• Demonstrated proficiency in heavy lifting and knowledge of safety protocols and procedures within the retail business.• Engaged in prospecting and lead generation activities at the Halifax branch, leveraging multitasking skills and computer proficiency to check inventory and notify customers, leading to a 25% growth in new customer acquisitions.

• Exceeded monthly sales targets by 10% through effective lead management, persuasive sales techniques, and customer service.• Utilized FreshSales CRM to streamline sales processes, track customer interactions, and analyze sales performance.• Captured and managed customer information, preferences, and purchase history within FreshSales to provide personalized service. This led to 20% increase in lead generation per month.• Leveraged FreshSales analytics to identify sales trends, identify areas for improvement, and inform sales strategies.• Negotiated favorable deals with customers while providing exceptional customer service by actively listening to their needs, offering tailored solutions, and promptly addressing concerns, increasing 25% costumer satisfaction.• Built strong relationships with customers by personalized follow-up and proactive problem-solving, increasing 10% sales.• Contributed to a positive team environment by sharing best practices, supporting colleagues, and participating in team-building activities. Managed team of 4 sales executive.