Heurys Grullon Email & Phone Number

Madison, Wisconsin, United States

Managed cross-functional teams to prioritize, build, and optimize product features, ensuring alignment with strategic goals, and improving player experiences and game stability.Conducted user research, market analysis, and competitive benchmarking to uncover insights, driving engagement and retention.Balanced short-term improvements with long-term strategic objectives through product lifecycle management, incorporating A/B testing and data analytics for informed decisions.Conducted revenue and ARPDAU forecasting for game events and deals, aligning with business goals and player needs.Managed the live operations of Disney Heroes, NFL Rivals, Legendary: Game of Heroes, and unreleased products, contributing to product vision, roadmap, and economic strategy development.

Madison, Wisconsin, United States

Analyzed daily performance metrics to ensure alignment with monthly KPIs, proactively identifying opportunities to optimize engagement, retention, and monetization.Developed and executed high-impact in-game events and promotions, leveraging data-driven insights to boost player engagement and maintain consistent user retention.Cross-functionally collaborated with departments, including design, development, QA, and community management, to enhance the player experience through innovative features and content updates.Optimized live event strategies, balancing short-term revenue goals with long-term player satisfaction and product health.Drove improvements in retention and engagement by continuously iterating on event design and analyzing player feedback to refine live operations.

Greater New York City Area

Conducted data analysis to identify trends, optimize operations, and support decision-making across business units.Built and maintained dashboards using Tableau to visualize KPIs, providing actionable insights to stakeholders and improving operational efficiency.Analyzed large datasets using SQL to extract meaningful patterns and insights, enabling targeted recommendations for business growth.Collaborated with cross-functional teams to streamline data pipelines and ensure data integrity across reporting systems.Designed and implemented predictive models to forecast customer behavior, enhancing client retention strategies.

Greater New York City Area

Advised various clients on how to best use information technology to achieve their business goals and lower their costs while maximizing productivity. Consulted with senior managers and other IT professionals to develop IT frameworks that support business applications.Confronted unfamiliar problems daily, leading me to analyze and derive solutions using principles gained from my educational background.Managed change requests, trouble calls/tickets and worked with vendors or teams to resolve issues.Managed and drove project/support escalation and provided problem resolution to the team.Provided daily on-site support to various clients dealing with unique system and network complications

Michael Buczek Little League

Collaborated with police officers to effectively manage a little league baseball leagueAided the growth of young driven athletes by responding to their inquiries and providing constructive criticism

Helped incoming freshmen by supporting them in their move in process and assisting with their inquiries Collaborated with a welcome week team to provide information to freshmen on what university life consists of and what to expect

Master Of Science - Ms, Analytics/Data Science

Bachelor'S Degree, Physics, Economics

Activities and Societies: Delta Chi, Bodybuilding club