Nathan H. Email & Phone Number

Phoenix, Arizona, United States

o Spearheaded the launch of the PHX maintenance base, starting with a temporary deployment (TDY) setup and overseeing 10 mechanics and 2 supervisors.o Expanded the operation in response to increasing demands, currently managing a team of 22 mechanics and 4 supervisors.o Oversaw all daily line maintenance operations, ensuring adherence to FAA regulations, corporate safety standards, and company protocols.o Collaborated with corporate real estate to secure facilities and resources required for both the base’s startup and its continued expansion.o Worked closely with inventory control to ensure all tooling and part requirements were met to facilitate both scheduled and unscheduled maintenance needs.o Authorized signatory for all SIDA badge applications, enforcement, and auditing, ensuring compliance with airport security requirements.o Acted as a key liaison between union employees and management, fostering a collaborative and positive work environment.Key Achievements:o Won the “40 Under 40 Aviation Pros 2022” award in recognition of contributions to the aviation industry.o Successfully launched and scaled the PHX base from 10 to 22 mechanics, ensuring operational readiness and team efficiency.o Spearheaded the expansion of Envoy’s operations to the E Terminal main terminal for the E170 aircraft, effectively meeting increasing operational needs.

Phoenix, Arizona, United States

o Led the launch and growth of the AUS maintenance base from inception, overseeing staffing, training, and operational setup for both scheduled and unscheduled maintenance activities.o Managed the AUS base until its closure, taking on a high-level coordination role with union representatives, HR, legal, and management to ensure a smooth and efficient transition.o Organized and conducted the furlough process, working to place technicians in alternate roles within the company or to facilitate their transitions.o Evaluated and established manning requirements for unscheduled and scheduled maintenance to ensure proper staffing levels.o Created, maintained, and enforced monthly and annual budgets, ensuring financial adherence and cost efficiency.o Developed local training programs to ensure that all employees were adequately trained according to base capabilities and safety standards.Key Achievements:o Successfully closed down the AUS base, ensuring proper communication and support for all technicians affected.o Played a key role in the hiring, training, and development of the initial team for AUS, achieving operational effectiveness from launch.

Dfw

o Assist in managing a hub maintenance facility of over 200 mechanics, support staff, crew chiefs, and supervisors to contribute to the overall success of the hub operation operating a flight schedule of over 250 scheduled daily departureso Evaluate and establish manning requirements for unscheduled and scheduled maintenance to ensure adequate staffingo Foster a positive working relationship between union employees and management to create a positive labor relations environmento Assist in creating, maintaining, adjusting, and enforcing monthly and annual base budgetso Ensure that all appropriate contractual collective bargaining agreements and attendance policy on non-management employees are being enforcedo Answering and resolving grievances that suit both the company and the labor groupo Development and implementation of local training to establish a positive relationship with new aspiring technicians which encourages career advancemento Responsible for creating and maintaining databases and other tools to properly manage the engine run taxi program in DFWo Discuss daily difficulties with various departments to determine cause and ensure they are assigned properly to improve and create solutions to help prevent continued unnecessary delays for the customerso Create and implement a supervisory schedule that optimizes coverage for a 24/7 year round operation while maintaining minimal optimal staffing

Irving, Texas

o Manage the daily activities of the Maintenance Operational Controllers to ensureappropriate and timely decisions are made concerning aircraft maintenance operationso Chair the daily maintenance conference calls to report aircraft status to all companypersonnel, including senior managemento Effectively communicate and coordinate with multiple departments to ensure minimalflight disruptionso Ensure all departmental staffing and training needs are met, as the manager in charge ofdepartmental trainingo Complete and submit required reports per appropriate company manualso Central point of contact for all abnormal events and emergency situationso Correct and improve employee behaviors in the department using appropriate coachingand counseling methodso Conduct vetting and interviewing for new departmental applicantso Coordinating and collaborating with local passenger service, ramp, and baggageoperations to provide a cooperative work environment that safely serves our customersin the best manner possible

Irving, Texas

o Organizing and scheduling daily scheduled and unscheduled maintenance activitieso Effectively communicate and coordinate with multiple departments to ensure minimalflight disruptionso Perform and assist in troubleshooting of discrepant aircrafto Direct and provide technical support for maintenance performed at Class IV stationso Complete and submit required reports per appropriate company manualso Monitor aircraft discrepancies and deferrals to prevent an overfly situationo Perform training for new MOC hires within the departmento Properly issue appropriate deferrals to reduce the impact on the scheduled operationo Maintain numerous documents used daily within the department

Abilene, Texas Area

o Daily managing more than 60 employeeso Complete time and attendance duties to ensure proper payo Organizing and scheduling daily maintenance activities for over 38 aircrafto Rehabilitate employees through written and verbal coaching and counselingo Managing an offsite maintenance facility for aircraft storageo Monitoring employee maintenance actions to ensure compliance and safetyo Working with an online learning system to ensure mechanics are qualified for specificjobs and train as requiredo Conducting interviews for higher maintenance positions and hiring individualso Performing employee disciplinary action up to and including terminationo Establishing and maintaining a financial budget for aircraft in heavy checko Presenting performance and financial data to senior leadershipo Primary company ASAP representative

Abilene, Texas Area

o Communicating with MOC for aircraft arrival/releaseo RGO management, ensuring an accurate aircraft release date and timeo Paperwork accountabilityo Managing a crew between 6 to 14 people dailyo Assisting in aircraft production flow for on time aircraft releaseo Working with Citrix/AEMES/M3/MTX Ops/Sabre/Oracle/DWMSo Working with an online learning system to ensure mechanics are qualified for specificjob

Abilene, Texas Area

o Certified train the trainer qualifiedo Engine run/taxi qualifiedo Landing gear removal/installation qualifiedo Efficient in the use of electronic or paper based manuals and able to navigate throughvendor data to find necessary informationo Working with other technicians to accomplish on tasks and on time aircraft releaseo Floor lead responsibilities including paperwork accountability, managing a crew of 4 to 6people, and aircraft flow.o Performing troubleshooting of multiple aircraft systems and resolving the discrepancyo Maintaining a safe, clean, and organized work environment

Abilene, Texas Area

o Managing the cleaning for 5 overnight aircrafto Ensuring all aircraft cleaned interior and exterior prior to gate release and maintaining hangar cleanliness

Abilene, Texas Area

o Managing 2 to 3 employees dailyo Opening/closing of the storeo Balancing registers to ensure o Accomplishing store inventoryo Promotion of game reservations and magazine subscriptionso Responsible for maximizing daily game sales

Saginaw, Michigan Area

o Maintaining multiple assembly lines by relocating completed parts to warehouse locationso Unloading/loading supply vendor truckso Supplying parts to their respective locations to keep assembly lines running at full capacityo Accomplishing daily set goals of parts production

West Branch, Michigan Area

o Setting up and maintaining multiple residential computer systems o Managing multiple commercial networkso Efficiently working with Microsoft Excel/Office/Power Pointo Designing and maintaining company websiteo Helping assist customers with personal computing necessities

West Branch, Michigan Area

o Customer relationso Floor product saleso Store replenishment o Product markdowns

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Associate'S Degree, Aviation Maintenance

High School Diploma, General Studies